Skip to main content
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Mazda of Duluth from DealerRater.

Want to share your experience with this dealership?

Write a review

I got my first car from there and it broke down in 5...

I got my first car from there and it broke down in 5 months. They put me in a brand new Mazda. Love these guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We purchased a 2018 Mazda CX-9 Signature from this...

We purchased a 2018 Mazda CX-9 Signature from this dealership. The car is in an excellent condition inside and outside. The price was fair and the process was convenient. Jonathan was very helpful and accommodating. Overall, we're very satisfied with our purchase. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, sales person was very friendly and...

Great service, sales person was very friendly and informative! All of my questions were answered successfully!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Divan was outstanding during my recent CX-5 purchase. He...

Divan was outstanding during my recent CX-5 purchase. He was incredibly knowledgeable and not pushy in the slightest. I greatly appreciated his responsiveness and customer service abilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone in Sales and in Service has always been very...

Everyone in Sales and in Service has always been very friendly. I only visit for routine maintenance now, but they get me in and out quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my cx5 to get it serviced without an appointment and...

Took my cx5 to get it serviced without an appointment and they were accommodating despite being on a busy Saturday. The manager was courteous and took care of my inquires. My car was done sooner than expected, and I had a great experience all around. Definitely coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales at the dealership are friendly and professional. It...

Sales at the dealership are friendly and professional. It seems that they are willing to work with their customers to get a deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone is pleasant, professional and friendly. Service...

Everyone is pleasant, professional and friendly. Service manager very attentive and knowledgeable. Service completely in a timely manner. Courtesy transportation greatly appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice people. Nice dealer. I have been coming here for a...

Nice people. Nice dealer. I have been coming here for a long time and get great service every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent client experience all around. Jonathan Fortune...

Excellent client experience all around. Jonathan Fortune was a pleasure to work with. He was knowledgeable, organized and worked hard to ensure the process met our timeline and expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.