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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Mazda of Duluth from DealerRater.

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Excellent customer service from Mr Westbrook. Car was...

Excellent customer service from Mr Westbrook. Car was completed on time and has ran wonderfully since I got it back from the dealer. I would recommend them to anyone needing car repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Actually I’ve had nothing but a good experience with this...

Actually I’ve had nothing but a good experience with this dealership however there a little bump in the read but they quickly solved that

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience at Rick Case Mazda was absolutely amazing!...

My experience at Rick Case Mazda was absolutely amazing! My salesman Gerard was great! He was very professional and knowledgeable about my purchase. Negotiations were friendly and accommodating. The entire buying process was well received and pleasurable. I would highly Rick Case Mazda to anyone. Great place to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealer is great, I bought a car Honda here. All...

This dealer is great, I bought a car Honda here. All service was great, the car is still good . I think it is better if you have more many tranlater

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Vietnamese

Good prices, not very pushy. Somewhat slow service while...

Good prices, not very pushy. Somewhat slow service while waiting on pricing and other departments to be ready. They went above and beyond to make sure I was happy with my purchase

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I team at Rick Case took great care of us from the moment...

I team at Rick Case took great care of us from the moment we walked on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service by Divan and Rigl. The...

Excellent customer service by Divan and Rigl. The dealership is not trying to take advantage of customer. Fair price in the market inspite of inventory shortages.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a wonderful experience with Juan. He got me exactly...

Had a wonderful experience with Juan. He got me exactly what I wanted within the price range that I needed with no pressure at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very helpful sales and financial staff. Made purchasing...

Very helpful sales and financial staff. Made purchasing a new car easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rick Case Mazda is one of the worst dealership in all of...

Rick Case Mazda is one of the worst dealership in all of Georgia. When you buy a car from them they will make you feel like they care but once you go out the door gets in the car you can't talk to them about any problem at all and if they do talk to you they'll tell you OK we will take care of the problem but they will just sweep you underneath a carpet and you cannot talk with them ever ever again the worst dealer ever. Please do not buy from them if you don't want the headaches.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.