Rick Case Mazda of Duluth

Overall experience was good but part missing on car wasn’t replaced. Was told to go and buy it on Amazon. Not even about the money just the inconvenience

To tell you the truth, we were quite figuratively bowled over by the level of professionalism and exemplary customer service. We were actually on our way to purchase a Honda CR-V, when out of fairness to our extensive research we decided to test drive the Mazda CX-30. Combined with the expertise of our sales consultant Dekharius Price and the superior engineering and drivability of the Mazda CX-30, our twenty-plus years of only buying only Honda vehicles had come to an end.

I recently purchased a 2017 CX-5. Unfortunately, the previous owner had neglected to delete all their navigation and maintenance presets. So, I took the car to Rick Case Mazda to see if I could get some help. I was helped right away by two nice guys in the Service Dept - Larry and Brent. Not only did they reset the car's system but they took the time to explain what they were doing. That was great because I am not very tech-savvy. I really appreciated the considerable effort they made on my behalf. Thanks so much!

We chose this dealer and car because of the experience with the Gerard and pricing. Even though we live in Marietta we came to Duluth. He was very professional and made us very comfortable and rick case was one of the dealers that doesn’t have hidden fees.

Wonderful service. My sale man, Juan, knew all the details and specs of the cars. The financial department was very prompt and detailed in their explanations.

The salesmen, Juan was very patient and helpful in helping me select the right car for me as well as through the buying process! Loving my new car!

Just a wonderful, stress-free buying experience. The team at Rick Case were honest, efficient, friendly and professional. We entered the dealership just expecting to take a test drive, and left with a new car - and feeling great about how we were treated and respected. Thank you!!

My salesman was very good and helpful. I am happy with mr car but I hate the dark rims on the car. I tried to see if I exchange the rims for different ones. I was told to talk to parts then service, unfortunately I never received any help.

All associates in both sales and finance areas at Rick Case were courteous and professional. Specifically, I enjoyed dealing wit Jonathan Fortune. He addressed all my questions in a knowledgeable manner. I felt at ease and not pressured throughout the process.

Transaction was very smooth and price was as quoted. Facility was clean. Staff was very nice and polite. Marisol Dubon Estevez was very pleasant to work with.