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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Mazda of Duluth from DealerRater.

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Great staff ! Everyone was friendly and made the car...

Great staff ! Everyone was friendly and made the car buying process as smooth as it could possibly be !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience was okay….after driving the vehicle I...

My experience was okay….after driving the vehicle I suspected there was an issue, told them about it. The couldn’t replicate it, conveniently. After purchasing the vehicle, the exact issue I thought was wrong was and ended up costing me over $2000 in repairs. However my daughter loves the vehicle….

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a bad experience at Mall of Georgia Mazda and had an...

Had a bad experience at Mall of Georgia Mazda and had an amazing experience here. Very professional and didn’t waste my time. I absolutely love my car!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the best experience here Eli was such a great...

I had the best experience here Eli was such a great Salesman to work with and made the process as easy as possible, such a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Staff was friendly, professional and knowledgeable about...

Staff was friendly, professional and knowledgeable about the vehicles they had. They were able to explain the different finance options available inorder for me to make an informed decision

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service, super friendly staff, clean...

Excellent customer service, super friendly staff, clean facility and amazing car pricing and warranty.No haggling and nonsense, they were straight forward and gave me the best deals right off the bat. I have bought many cars before and none have been as easy and friendly as the one we bought at Rick Case. We will definitely be back when the time comes:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff in Service wonderful to work with, also Divan in...

Jeff in Service wonderful to work with, also Divan in sales. Great guys! General Manager, Avery wasn’t as good then it went very south from there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience, no pressure or haggling. Got...

Great car buying experience, no pressure or haggling. Got the best lease deal I could think of. Sales Consultant Elijah and his manager Rigo are amazing folks. Would recommend all my friends to buy cars from Rick Case Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sold me a car with no A/c. When asked about it they dodge...

Sold me a car with no A/c. When asked about it they dodge all of my calls and transfer blame to the next guy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership experience. Excellent customer service...

Great dealership experience. Excellent customer service and the best prices in Atlanta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.