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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Mazda of Duluth from DealerRater.

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Very straightforward and friendly experience. They made...

Very straightforward and friendly experience. They made the purchase process easy. Everyone I dealt with was friendly and they set me up in an empty office to work while I waited for the finance person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The process was smooth and staff were friendly, i...

The process was smooth and staff were friendly, i definitely recommend rick case mazda to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marisol and Elijah were amazing to work with. Excellent...

Marisol and Elijah were amazing to work with. Excellent service without a ton of upselling. Also thanks to Rigo and Monique for financing and last day help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jonathan is great! Answered my calls on his cell phone...

Jonathan is great! Answered my calls on his cell phone even after the sale was complete. Made two trips to my work to exchange the vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to deal with over the phone before making a 5 hour...

Easy to deal with over the phone before making a 5 hour drive for the car I wanted. When I got there the car was showroom ready!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good experience. They took care of us and showed so...

Very good experience. They took care of us and showed so much courtesy and care. Very easy to work with - no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You often hear dealerships advertise they are different...

You often hear dealerships advertise they are different but at Rick Case Mazda they deliver. From the time I contacted them regarding a used car they had in their inventory to our first and subsequent visits to the lot, to the close of the deal and then when the car was delivered to our door we felt welcomed and valued as a customer. And this was not on a new car but on a very low priced used car we purchased for our son as his first car. It was a welcome change from every other dealership we went to over the past 3 weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

All employees seemed well motivated and pleasant to deal...

All employees seemed well motivated and pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff and his team treated both me and my wife like...

Jeff and his team treated both me and my wife like family...we were very pleased with the level of service that this dealership provided...job was done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rick Case Mazda made my experience awesome for car...

Rick Case Mazda made my experience awesome for car shopping. I was able to get what I wanted plus some.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.