Reviews
Every time I need Napleton they take great care of me.
Every time I need Napleton they take great care of me. My Service Advisor is thorough and handles all my needs. Great people to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ron, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Great experience.
Great experience. Sundae was very professional and took time to explain this process to me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our staff took such great care of you, Michael! We hope we can continue to be of service to you down the road!
As usual, total service was outstanding.
As usual, total service was outstanding. Under watchful eye of the service mgr., Mr. Szydlo, I was all set to go quicker than expected, and Mr. Zydlo got some of the charges down below what was expected, as well. How could one ask for more?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harold, we appreciate you choosing Napleton's River Oaks Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
My exerience with Naleton's has been great.
My exerience with Naleton's has been great. Accommidation for service, fits my time, and upon arrival you are being serve. The staff was courtesy, polite, and work together showing teamwork to shorten customers waiting time. Overall experience great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Billie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!
From start to finish, Jarred was extremely helpful and
From start to finish, Jarred was extremely helpful and super friendly. He helped out over and above, especially when I needed help with the cashier.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Catherine, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!
Everyone was very nice and helpful.
Everyone was very nice and helpful. They address all my concerns. They fix my truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!
Ryan was very pleasant and kept me in check informed of
Ryan was very pleasant and kept me in check informed of what was going on with my vehicle. He even checked on a discount for me which I truly appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sam, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Jacob made my purchase a breeze.
Jacob made my purchase a breeze. He was very informative with the vehicles functions and the purchasing options (incentives and rates). I will definitely recommend him and the dealership he works at which is Napleton CDJR in Lansing. Five stars all across the board.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joaquin, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!
Ryan N was very helpful!
Ryan N was very helpful! Thank you Ryan N from the service department! Quick and efficient!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear that everything was completed to your satisfaction, Jekara! Please let us know if there is ever anything else we can assist you with.
Very warm and accommodating.
Very warm and accommodating.my service advisor was very attentive to my needs for services rendered. And very friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pamela, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!