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Napleton's River Oaks Chrysler Jeep Dodge RAM

(1,393 reviews)
Visit Napleton's River Oaks Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (708) 251-0476 (708) 251-0476
Used (708) 251-0540 (708) 251-0540
Service (708) 251-4091 (708) 251-4091

Reviews

(1,393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's River Oaks Chrysler Jeep Dodge RAM from DealerRater.

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Ryan N was very helpful!

Ryan N was very helpful! Thank you Ryan N from the service department! Quick and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear that everything was completed to your satisfaction, Jekara! Please let us know if there is ever anything else we can assist you with.

Very warm and accommodating.

Very warm and accommodating.my service advisor was very attentive to my needs for services rendered. And very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Pamela, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!

Manny Vegas is your guy bought a car from him.

Manny Vegas is your guy bought a car from him. He went above and beyond to make me happy. Appreciate all he’s done. Would definitely buy from him again straight honest and friendly. Paul Swanson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. We are always more than happy to assist you if anything else comes up. Take care!

Ed Sanders was the absolute best.

Ed Sanders was the absolute best. He made the process really seamless and actually enjoyable. He restored my faith in Napleton and I'm glad that I came today!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tasha, we're glad to hear you found our staff to be so informative and helpful. If you have any further questions, please give us a call. We're always happy to help!

Ed Sanders was the absolute best.

Ed Sanders was the absolute best. He made the process really seamless and actually enjoyable. He restored my faith in Napleton and I'm glad that I came today!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

I had a great experience this visit, as I always do.

I had a great experience this visit, as I always do. The woman that checked me in and got me settled in the waiting area was so kind and prompt. The way wasn’t long, and I left satisfied as I normally do, life long fan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Hi Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Please don't hesitate to reach out to us if there's anything more we can do!

My experience was great.

My experience was great. The service was remarkable.My vehicle was completed in a timely manner. I also appreciated the courtesy ride to and from the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brenda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Ed Sanders and the rest of the crew is wonderful, I have

Ed Sanders and the rest of the crew is wonderful, I have only had great experiences with everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Wendy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

My salesman Edward Sanders made car buying a breeze!

My salesman Edward Sanders made car buying a breeze! Honest, knowledgeable, and truly cared about finding the right fit. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jasmine, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. Thanks for the recommendation, and have an amazing day!

Agreed timeframe was met for service.

Agreed timeframe was met for service. Will recommend to others. Also, appreciate the service tips. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for sharing your recent service experience with us, Sandra! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs.