Reviews
Has issue with last visit, received a call from Jay
Has issue with last visit, received a call from Jay Drummond and he is helping me work through the issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tim, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great serves and great people and very professional staff
Great serves and great people and very professional staff onsite. And have nice cars and trucks too
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very smooth experience 10/10 Clarence helped me out
Very smooth experience 10/10 Clarence helped me out appreciate being serviced with excellence. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tasha, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!
The Service Coordinator provided excellent customer
The Service Coordinator provided excellent customer service! I had a concern in regard to my last service and he displayed great patience with me and problem solving skills.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!
Overall, the experience was easy.
Overall, the experience was easy. I had the vehicle told I was kept in the form of the update and I received it in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. Thank you, and have a fantastic day!
Took a week for repair to be completed.
Took a week for repair to be completed. Need to hire more mechanics and be open on Sunday
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks for sharing your recent service experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Customer service is always important to consumers and
Customer service is always important to consumers and they’ve shown just that. Making sure all of my concerns/questions were addressed in a timely fashion. Thank you for reaching out and making things right. You’re greatly appreciated!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Emma, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Napelton reached out to me and made my concern right.
Napelton reached out to me and made my concern right. I will continue to patronize this business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
The staff was courteous and took time to ensure that I
The staff was courteous and took time to ensure that I was satisfied with the service cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Phyllis, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
I’ve been to many car dealers, coming to Napleton was the
I’ve been to many car dealers, coming to Napleton was the best decision Ed Sanders was great,very knowledgeable about my deal .and made the car buying experience an easy one. I’m going to enjoy my new ride and will recommend Napleton -Ed Sanders to anyone looking to purchase a car. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!