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Lithia Kia of Anchorage

(227 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Kia of Anchorage from DealerRater.

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air pressure

The service and detail department should check the tire air pressures on the new vehicles, I told the salesman when I came back the next day that the Sportage was a bit quick and unstable on the steering and I felt the air pressure was to high, well it was over 10 lbs too high at about 46 lbs instead of 35 lbs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase Review

It was a long process but consistent with previous experience. I was satisfied with the customer service and love my vehicle!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer Service

Joshua Schmidt greated my wife Kathy and I with a sincere smile and a firm handshake. Typically hard to find with the younger generation. We were shopping for a new car yesterday. He answered our questions. If he didn’t know the answer, he said so, but went and found the right answer. He was exactly the type of car salesman you would hope or wish to encounter while car shopping. Rest of the Kia staff also very friendly and helpful. My wife and I highly recommend Anchorage Kia to purchase your next car. Be sure to ask for Joshua Schmidt. You won’t be disappointed, even if you are unable to make a deal work out as we did. Thank you to all those that helped us at Anchorage Kia. Sincerely, Kevin and Kathy Coe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Mr. Suesue and his brother are mircale workers.

Mr. Suesue and his whole staff were amazing. Go see them for yourself. Ask for Richard Suesue. Im sending all my friends and family there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jacob laliberte

Jacob laliberte has excellement customer service explained everything my Kia needs to have done, got the appointment set up and even said my car will be washed on the outside no charge I love people who go out of their way to help. I have no negatives to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchased a 2008 ford f-350

Awesome service and support. Highly recommend. The team worked with us to insure we purchased a quality vehicle which meet our needs. Great service and worked around our schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best service in Anchorage.

Thanks to Aguie (and Christian) for the awesome car buying experience. It was quick and easy, they were friendly and helpful with us bringing our kids. We looked everywhere but just got the runaround unless we were willing to buy something we didn't want and couldn't afford. This is our new go to place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Review

Last March 30th I buy new Kia Sportage, car is good, Saleman is good and helpful and also the Sale manager. I Recommend Lithia Kia of Anchorage for good job in customer services and new cars too. Kia Cars Brand is Good quality performance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service 3-24-18

The new service manager was great. Keep him you will see a big difference. Good service. Best in 6 years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Right place right time

Wasn?t even planning to buy. They had something I was looking for when I drove by. Ended up buying the Jeep I had wanted all along.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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