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Lithia Kia of Anchorage

(227 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Kia of Anchorage from DealerRater.

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Service was excellent and outstanding

Your service was outstanding and very efficient. We had recall work done and the service department went above and beyond normal to ensure we were highly satisfied. BEST CUSTOMER SERVICE, EVER. Thank you for the wonderful employees. They did customer service correctly. We live out of town and the employees went out of the way to accommodate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Free Oil change with a smile

Jake gave me great service even though my car is old and the oil change was a free lifetime at the purchase of my vehicle. He (and Jose) even changed out the wiper blades i brought in to boot. Thanks Lithia/ Kia and Jake and Jose

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Oil Change Experience

The customer service was amazing! Really made my day. Plus there just happened to be free pizza there that day which made it even better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Scheduled Service

The Service Department personnel were very personable and kept me informed on the progress of service to my vehicle. I felt valued as a customer at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia anc

Best dealership in anchorage from sales to service to parts, this dealership has nothing to improve i highly recommend you check it out , very fast and courteous also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Owner

Im really happy with this dealership, their willingness to negotiate, and the great price I was given for my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Long Time KIA Customer

This was a trip to upgrade my computer system, but also to get the tires rotated. I was there for three hours, but it was the holiday season and they were busy. They also said I needed my air and fuel filters to be changed so they did that as well. They do a good job and are friendly at KIA. I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GREAT JOB

Highly recommend Keith and Richard. Keith was very professional and helpful. He worked hard to get us in a car that fit our wants and needs with the payment we wanted. Much appreciated!!! Alex&D'Lori

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales Manager was great

I recommened this dealership with the recommendation to ask for Keith for your salesman. Otherwise the sales manager is wonderful to work with. They collectively worked to be accomodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mrs. Nicole A Lucas

Thanks for helping my daughter (and I) buy her first car...the salesman was nice and the fincance Manager was patient. Much appreciated...we’d certainly return for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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