Reviews
Service was excellent and outstanding
Your service was outstanding and very efficient. We had recall work done and the service department went above and beyond normal to ensure we were highly satisfied. BEST CUSTOMER SERVICE, EVER. Thank you for the wonderful employees. They did customer service correctly. We live out of town and the employees went out of the way to accommodate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Free Oil change with a smile
Jake gave me great service even though my car is old and the oil change was a free lifetime at the purchase of my vehicle. He (and Jose) even changed out the wiper blades i brought in to boot. Thanks Lithia/ Kia and Jake and Jose
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Oil Change Experience
The customer service was amazing! Really made my day. Plus there just happened to be free pizza there that day which made it even better!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scheduled Service
The Service Department personnel were very personable and kept me informed on the progress of service to my vehicle. I felt valued as a customer at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kia anc
Best dealership in anchorage from sales to service to parts, this dealership has nothing to improve i highly recommend you check it out , very fast and courteous also
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Owner
Im really happy with this dealership, their willingness to negotiate, and the great price I was given for my trade.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Long Time KIA Customer
This was a trip to upgrade my computer system, but also to get the tires rotated. I was there for three hours, but it was the holiday season and they were busy. They also said I needed my air and fuel filters to be changed so they did that as well. They do a good job and are friendly at KIA. I would definitely recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
GREAT JOB
Highly recommend Keith and Richard. Keith was very professional and helpful. He worked hard to get us in a car that fit our wants and needs with the payment we wanted. Much appreciated!!! Alex&D'Lori
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales Manager was great
I recommened this dealership with the recommendation to ask for Keith for your salesman. Otherwise the sales manager is wonderful to work with. They collectively worked to be accomodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mrs. Nicole A Lucas
Thanks for helping my daughter (and I) buy her first car...the salesman was nice and the fincance Manager was patient. Much appreciated...we’d certainly return for another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase