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Subaru Superstore of Chandler

(2,788 reviews)
Visit Subaru Superstore of Chandler
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 11 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 619-6406 (480) 619-6406
Used (480) 619-5743 (480) 619-5743
Service (480) 666-9399 (480) 666-9399

Reviews

(2,788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Chandler from DealerRater.

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Subaru of Chandler

The staff and environment at this dealership is always professional, courteous and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Connie, we are so happy to read such a great review about Subaru Superstore of Chandler! We look forward to your next visit! Take care!

Painless, quick, Darby is a legend

Tom Darby is helpful, insightful, and brings genuine care to the car buying experience. He is always fair and will tell you a good deal from a bad one with 100 percent transparency. Great guy, great dealership, 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the 5-star rating and the kind words about our team member, Tom Darby! We are pleased to hear of your great experience with us and look forward to serving you again.

Dealer response

Hello, thank you so much for your positive comments about Subaru Superstore of Chandler! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

"NO PRESSURE"

I always dread going to car dealerships, there is always so much pressure from the sales associate that I get upset and just leave. I know it is part of their job to try to get you to buy no matter what but Scott was very friendly and did not pressure us in any way. He was very laid back and let us talk through everything on our own, which is just how we like it. I would recommend Scott to anyone that wants a no pressure car buying experience. Thank you so much Scott!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating and the kind words about Scott! We are happy to hear your car buying experience was a good experience for you. Congratulations on your new vehicle and safe travels to you!

Dealer response

Rich, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

Great Experience

Great dealership. Great experience working with Thomas. Low stress no pressure. I had already been to a few dealerships and planned to look at a few more cars but after seeing what they had to offer there was no need! Excited to be part of the Subaru family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your great car buying experience and for the 5-star rating! Congratulations on your new vehicle and safe travels. Be sure to come back when your Subaru needs servicing.

Dealer response

We're happy to hear you had such a positive experience with our team! If you ever have additional questions or needs, don't hesitate to reach out!

Exceptional service

Thomas was very efficient and was very informative about the vehicle. The finance process and paperwork was easy and smooth. Thomas was very friendly and enthusiastic. I would recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Ben, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru Superstore of Chandler! If you're ever in need of more help, please let us know! Take care!

My first Subaru

I was recommended to Darby by my co-worker. Although, Darby was not there in the morning I worked with Imad. Imad was wonderful, pleasant and professional. When Darby got to the dealership he was wonderful, pleasant, and professional. The experience was easy and the financing was super fast. I would recommend Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the 5-star rating! We are so happy to hear Imad and Darby took good care of you during the buying process. Thank you for business and many safe travels to you!

My Subaru Superstore Experience

I would rate my experience with the Subaru Superstore of Chandler, Arizona, Outstanding! I give special props, and much due “Thanks!” to John Barravecchio, Sales, for working closely with me to ensure a smooth buying experience. This past August, 2018, I flew into Chandler, Arizona, from the Sacramento, California area, on a Friday, to purchase a very nice 2011, Red Brick color, Nissan Pathfinder SV, the Subaru Superstore was advertising on the cargurus website. From my first contact with him after finding the vehicle on the website, to flying in and closing the deal, John worked with me to ensure my trip was not a wasted effort. Through the process Angela Mattix, Service, provided the Invoice, Carfax, and Maintenance Journal data John emailed me, and Marc Dicino, Finance, got me hooked up with the paperwork and out of there, with no hard-sale attempts for add-ons. I flew into Chandler about 8 a.m. that morning, test drove the vehicle, completed paperwork, and drove out, not too long after 12 noon. Even had time to hang out in Chandler a while, and enjoy the vehicle. My flight to visit this dealership was well worth the effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for 5-star review and sharing your experience with Subaru Superstore of Chandler! We are thrilled to hear you had such a positive experience. Congrats on your new vehicle and many safe travels to you!

Best car buying experience ever!

This dealership and salesman (Scott) made buying a car a great experience with minimal time. No pressure from sales and financing was a breeze. They are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating on our facility and staff! We appreciate you sharing your car buying experience with us!

Dealer response

We're glad you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

Pleasant first dealership experience

This was my first time purchasing a vehicle from a dealership and I had a pleasant experience! I don't have the best credit so I am glad Darby was able to make it happen, I got the car I wanted too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Congratulations on your new car! We are happy to hear of your positive experience with our team member and facility. Thank you for your review and safe travels!

Exceptional service

I gave a 5 star rating to Subaru Chandler dealership because they are awesome. People who worked there go out their way to give you a good experience. Shout out to John !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating and kind words. We are happy to hear you had a wonderful experience with our team members! Safe travels and have a wonderful day!