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Dennis Sneed Ford

(1,756 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,756 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Fast, Friendly and great prices

I found a Dodge Durango online and called in and talked with Robert Rogero. He informed me that this was a local trade in and told me the history of the car. He stated that they would need to run the truck through the shop and i gladly accepted the fact that they did need a deposit to do so. An hour later he called and said it needed rear brakes and that i could pick it up later that day. He got all my info and when i showed up it was what i expected and more. Robert and the guys are great to work with and have some of the best prices across the nation, plus they will answer all your question.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service!!!

We found the 2012 Ford Escape after searching on the Dennis Sneed website. It had very low miles and was the perfect car for us. Robert Rogero stayed past closing on a Friday night to let us test drive it. We came back the next morning to purchase the car. That is great customer service.!! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Recent Purchase

Better than most. They have a good inventory and I found what I wanted. Best part is how easy the entire process was. Thanks Robert.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Recent Purchase

Better than most. I had been looking for a recent model Expedition and they had a good inventory to choose from. Robert was easy to work with and the entire process was far better than what I had experienced at other places. It was worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A Rarity!

Very Comfortable, Professional, Exceptional Experience which is very rare to come by. From the start, thru emails, I was nothing but impressed with Baron the way he treated me. Even tho everyone at the dealership were kind and polite, they could use one on one training from Baron, Then look out, you all would be way too busy to handle the business you would get A HUGE Thank You goes to Baron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Car Buying Experience Ever!

Baron made the car buying experience very simple with no pressure. He showed me exactly what I was looking for, within my price range and met all my requirements. He answered all my questions honestly and knowledgeably. The whole staff was friendly and accommodating and the whole process was taken care of in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent experience!

After shopping around online looking for our next Ford, we finally found a 2013 Ford Edge at Dennis Sneed that was a great deal. The task of purchasing a new vehicle, which we were dreading, became a great experience with Baron, our salesman. He offered a knowledgeable, professional, comfortable, no pressure situation. We spent several days deciding before we made the purchase. Baron was patient, promptly responding to all of our questions through email & phone. Love our new Edge! Baron was awesome! Overall, an excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Our best car buying experience ever

We bought our used 2013 Escape after finding it on the internet. Our salesman, Robert Rogero, was very personable and knowledgeable. He answered all our questions and was of great assistance when we had to change our pickup date. And best of all, the vehicle was exactly as advertised...no surprises. We will definitely contact Robert at Dennis Sneed Ford when we are in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had an Awsome Car Buying Experience

Robert Rogero was the nicest Sales Representative. He answered all questions and provided me with information related to anything about the car. I purchased the Car over the Internet as I was in Alabama; Robert took care of all of the details and got it shipped to me right in the middle of an Ice storm. Since the Car arrived I have really enjoyed driving it almost as much as my Teenage Daughter. Especially the 70+ MPG that the Fusion Energi Titanium is providing for us most of the time is amazing. I highly recommend Robert Rogero of Dennis Sneed Ford to anyone that wants to purchase a new car at an Unbelievable savings no matter where they are in the U.S.A.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great job , will go back!

Very pleasant experience! Everyone involved was awesome, really make you feel at home ! We bought just what we were looking for! They even catered to my pooch, and they were entertaining Even got to meet service dept in case we had future questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.