Reviews
Great experience!
I bought a 2012 SRX this week. Chris, the salesman, was very helpful and professional as was Eric, the manager. Chris listened to me and matched my to the car. The financing was easy without pressure to buy "extras". Gary in finance answered my questions and quickly returned my call when I had a question later. Chris also responded quickly when I called with a question about the car. Overall, the best experience I have had in buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service!
When I made the appointment for the oil change and tire rotation, I let the scheduler know that I needed to be out of there at a certain time for a Dr's appointment. That comment was on the schedule when I arrived and they got me out of there at the time I requested. Great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great services
Fast, efficient service and excellent support staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful experience
What can you say? This is 'Covert Cadillac', the name says it all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service.
Always a great experience! The staff makes me feel special it's like family taking care of me at your dealership. I am in good hands!!!! My service advisor is the best....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Super new car shopping experience!
Everyone at Covert Cadillac made our new car shopping wonderful! Our kind and patient salesman worked with us to find the car that is a perfect fit. We are very happy with our new Cadillac ATS and highly recommend Covert Cadillac!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Covert has best customer service
Everyone is so prompt, friendly and courteous to customers. My husband just loves the service, the communication channels that you keep open between service & customers. You do a great job, fix what we need fixed, we trust any recommendations you have. Wouldn't take our cars anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
No notice service call, great service!!!!
The battery in my truck wouldn't hold a charge. I contacted Jason Wolk, my service technician at Covert Cadillac to see if he could fit me in on a very short notice. To my surprise, Jason was able to coordinate the repairs on my vehicle, I was in early and on my way without delay. I am very pleased with Jason and the service that I get at Covert Cadillac. i would gladly recommend this Dealership to any one that is in the market to buy a vehicle or to have one serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Friendly staff
Excellent customer service and very friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and extremely clean facility.
I love how easy it is to have any kind of work done on my car. They always are so nice and willing to help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase