Reviews
Excellent service
Received immediate attention upon my arrival;, my car was serviced completely and promptly; the checkout process was pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey
I am always treated like a very important customer. Mr. Capps always takes great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Every time, I come in I am treated like I am the only customer they have and they are great. Mr. Quenton always is the first person i see and he is great. Mr. Quenton goes and get my service man, Michael. Michael always take care of me 150%. I enjoy that they remember my name. Kristie, is inside and always is the one that always greets me with a smith. I love COVERT.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean facilities, friendly staff, great service,
Covert Cadillac rates three P's = Prompt polite perfection or three F's = Friendly Fast Fixup
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding
Best dealership I have ever done business with in my 80 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality Work and Professionalism
I appreciated the updates while I was waiting and the estimated time of wait was accurate. I always come back to Covert Cadillac because of their professionalism, quality work, and inviting/welcoming atmosphere :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Covert Caddy
There is nothing the service department could have done any better. The car came back clean and I was offered a soft drink while I waited for it to be brought to me. David Pearson was amazing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Kiser is incredibly personable and friendly! I felt great trust and ease we were being well taken care of. Kiser also inspired my teenager which is not easy...Kiser has a gift!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Those guys are professional and very friendly. They are the reason I'd buy a Cadillac for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car Buying
Sales representative, David Ambrose, was very curtious, knowledgeable and professional. Could not have ask for better service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase