Reviews
Love Covert Cadillac.
I love coming to Covert Cadillac. I have always been treated with respect. I've been to other dealerships where no one seems to want to help me, but at Covert, I'm made to feel like the most important person in the world without any pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Cadillac Dealer
I was met at the entrance at my designated reservation time. Kiser was professional in reviewing my service needs and helpful in obtaining a loaner vehicle. The vehicle was returned to me with all service items completed perfectly, having been washed and interior cleaned. Overall a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service with a PR challenge
Experience at dealership fine. My confidence in GM as a car manufacturer is shaken with the arrogant disregard shown by the GM Management and employees. I expect to see some executives and manager prosecuted for their actions and have their bonuses and retirement clawed back by the company. I am not sure if I will remain with GM as a customer going forward.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Customer Service
the entire Covert Team is terrific! You provide the best customer service I've ever experienced. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service at Covert
I have continued to buy a CTS every couple years because of the service provided. No other car has the warranty or service they provide and Covert Cadillac does a great job assisting in that. My repair coordinator is Michael and he is great at keeping me informed about the car. Great Team at Covert.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Experience
I am new to the area and needed a place to take my SRX for service and maintenance. I was very pleased with Jason and the service I received at your company. I will continue to use your company to service my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eric Thompson
I really enjoyed working with Joe Joseph my sales consultant. I will recommend him to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Service
Jason, my service advisor, is the best. He always keeps me updated and gets me in and out quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 SRX is even better than my '11
Jerry Hernandez was very helpful in every turn took care of everything for me I had nothing to do except just be happy with my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Joe took really good care of us. We will buy our next car at Covert. Would definitely recommend Covert to all of our friends and anyone else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car