Covert Cadillac

My wife and I had phenomenal experince across the board with Covert. Chris took a very professional and collaborative approach that we appreciated. Great experience from beginning to end!

I had the pleasure working with Roger Kress and Bob Larimore. Roger contacted me as soon as he found out from online form that I submitted about Mercedes-Benz which I was interested in. The whole process of communication and setting up time for test drive and ultimately buying the car was effortless. Roger was very flexible with a great smile. He provided me more information that I asked for which helped me and saved me lots of time (Carfax, cost comparison, market research ETCs). Throughout my experience I never felt like he was pushing me, which made me more comfortable working with Roger Ross. He was very respectful and people person. When it came to negotiate the price, Bob Larimore was very reasonable. I bought 14 cars in last 20 years for my personal use. One of the thing I loved about Bob was that he was very respect and didn't have ego, and never gave me a straight face which most managers do at any dealership. Bob negotiated with me very respectfully multiple times, and ultimately made me a very happy customer where I felt win-win situation for both family happy and Rob Larimore, the cost of the car was excellent. Wanted to thank both Roger Kress and Bob Larimore.

It's been a long standing joke in my family, "Car needs new tires, it's time for a new car." I've been dong this dance for a long time and it's been a loooooong time since I've had a car buying experience that was this much FUN! Covert Cadillac just earned a lifetime customer. I'm in sales and I know that means more than the money spent. When I say these guys worked at getting me the best price for my CTS V, I mean it. And it didn't stop after I signed. Armen after the fact found me an even better rate and lowered my payment even more! Totally blown away by my experience deal with these guys. Definitely go check these guys out for your next purchase.

This is our second car from a Covert dealership. There was an issue with the car but they took care of it immediately, gave us a loaner for the weekend and even delivered the car 2 hours away. Everyone is super nice and courteous. Definitely will continue to use Covert.

I had just relocated from California and needed a car ASAP. I went there to buy a Toyota Camry and ended up buying a beautiful Mercedes that had the same mileage and only couple thousand dollars more. Cory was completely professional and was very knowledgeable about cars. I felt totally comfortable buying a car there. I never once felt pressured or in a rush to make a decision. He was patient and I thank him for that. As far as Arman in finance, he knows his job from A to Z. He explained everything in detail and it was uncomplicated. All in all, the best car buying experience I’ve had! Monica

Cory was able to locate my car and process paperwork via long distance phone at an exceptional rate. Within 24 hours I was in my new car.

Today I found the best truck for me at Covert Cadillac in Austin, TX. I've dealt with many dealerships and salesmen in the past while car shopping, and I have to say that this was the best experience I have ever had when purchasing a vehicle. Cory Rutherford and Arman Khachatryan were incredibly nice and very professional. Cory made sure the process went as smooth as possible and made sure I was well taken care of while I was there, and really made my buddy and I feel very welcomed. He explained everything in detail to me throughout the entire process, and made sure I understood everything. I will start with Covert with any future vehicle purchases & recommend Covert to anyone I know who is looking to purchase their next vehicle. I would rate 10 stars if I could! My family & I love our new truck and all thanks goes to Cory Rutherford and Covert Cadillac.

Chris, Bob and the Covert team were great fun to work with! Very polite, gave us a great deal, and really made the whole experience fun. Can't wait to buy another car from them! Well run dealership, probably the best in America, at least the best I've ever seen.

Contacted dealership via email; received response from Mr. Kress immediately! Asked a few questions and he again responded very promptly. Provided an estimate on my trade-in vehicle (which assisted me in making the decision to purchase the Equinox from Covert Cadillac instead of another dealership). We set up a time and date to meet and all was finalized within 3 days. Great service from both Mr. Kress and Mr. Duran (Financial Department). Both gentlemen were efficient, professional and more importantly, made my experience with Covert Cadillac a delight!!

Entire process from start to finish, excellent! Connie Matthews was very professional, knowledgeable, and delightful. All others with whom I interacted were a pleasure to work with as well. Buying a car isn’t always a positive experience, but I felt I could trust-thus enjoy-the process. And, most importantly, trust the result!