Reviews
Great Experience
We had an excellent experience at Covert. Chris was very friendly and helpful. He made the car buying process pain-free. Would definitely do business with him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so pleased to hear that Chris took such good care of you. We look forward to working with you in the future.
XLR Cadillac Service
Great service from the carport area to the front desk. Phone help very professional too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you David for the 5 star review! We are so please to hear that our service team took such great care of you. We look forward to assisting you in the future.
Collision repair
First rate as always! Friendly, helpful technicians.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Carla for the 5 star review. It was our pleasure assisting you and we look forward to taking care of you in the future.
Duramax Gold
I found the truck I was looking for through searching on their website. I drove 200 miles to down to test drive the truck and then purchased it. Joseph Diaz was a great help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 star review. We are so pleased to hear that our team took such great care of you and we look forward to assisting you in the future.
Very Helpfull!!
Cory made the experience buying a vehicle from out of state very easy. When it came to describing the vehicle I had full confidence that I was getting the right one. If anyone is looking for a vehicle out of state or in state this is your man!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Mike for the 5 star review! We are honored that you trusted Cory and our team to complete your purchase out of state. Our team strives to give each of our customers exceptional service. Thank you again for allowing us to assist you and earn your business. We look forward to assisting you and your friends in the future as well.
Wowzers! . . .
I recently purchased my first Cadillac from Covert Cadillac in Austin, TX. I received EXCELLENT customer service from my pre-owned car sales rep, Cory Rutherford! He was knowledgeable and took all the extra steps needed from start to finish. Cory is a patient and honest person with a huge heart who made my buying process an enjoyable one. It was evident that he genuinely "cares" about complete customer satisfaction and he delivers. I love my 2014 Cadillac SRX . . . one original owner and only 17K miles!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Kathy, for the 5 star review! We are so pleased to hear that Cory took such great care of you and made the process enjoyable. We hope you enjoy your Cadillac and we look forward to helping you again in the future.
Pleasant.. quick, friendly!!!
This my first time purchasing a Cadillac.. Chris Topiano was my salesman... very knowledgeable and friendly!! This was by far the easiest and quickest experience I've ever had in purchasing a car!!! I recommend Covert Cadillac!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Mona, for the great review. We are so pleased to hear that Chris and our team were able to make this experience pleasurable. We look forward to assisting you in the future.
AWESOME Customer Service
I've never had such a pleasant and EASY vehicle buying experience. Christopher Tropiano helped get me in the vehicle I WANTED at the price that I was comfortable with. The buying experience along with the friendly helpful customer service was outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Regina Jo, for the 5 star review. We are so pleased to hear that Chris and our team made this purchase easy and enjoyable. We look forward to assisting you again in the future.
Excellent Service
My experience with Covert Cadillac preowned group and especially Chris Tropiano was excellent! Chris was professional and clearly knows his stuff! He took care of everything very timely and his knowledge of his product was spot on. He was able to show me everything on my new to me XTS and I so appreciated that. I was treated so well by all the staff they anticipated my every need! I love Cadillac products and now I am forever a fan of Covert!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Carrie for the 5 star review! We are pleased to hear that Chris and our team were able to exceed your expectations. We look forward to assisting you again in the future.
Covert Cadillac Is the Best
This was my first purchase at Covert and I was very nervous but Chris Tropiano, Leticia and Jerry were GREAT.. I would refer anyone to them. They all assured me that they could make it happen and they did. Very patient and friendly. One of the best I've ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Tammy for the great review! We are so pleased to hear that our team was able to put you at ease and make this purchase so pleasurable. We look forward to assisting you and your friends in the future.