Reviews
No Pressure Sales
I have had bad experiences with car salesmen before so when my wife and I went shopping for cars I fully expected it to get confrontational at one point or another. We went to Covert first. The salesman was fantastic. Not only was he not pushy, he was very knowledgeable. You could tell he knew his stuff. He answered all of our questions promptly without hesitation. Covert has a real asset in Roger and Armen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the five star review Richard!! We are so happy to hear that Roger was able to help in a professional manner and that he was not pushy during the process! We are also glad to hear you had a good experience with Armen as well! We hope to keep your business in the future!
Great experience
Chris handled both the selling of my old car and the buying of my pre-owned Cadillac with great professionalism. He knew I wasn’t sold on the interior color, and he compensated me in the final price which was awesome. I think I got a great deal, which is all you can hope for. Thanks Chris and Covert Cadillac!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! We are happy to hear that your experience at Covert Cadillac was a pleasant one. We're also glad to hear that Chris Tropiano had great professionalism while selling and buying your vehicles making the experience a good one for you. We hope to continue to assist you in the future!
Awesome customer service
I personally try to stay away from salesman as much possible, but my experience with Covert Cadillac was great. Our salesman Cory was very kind and not at all aggressive about the sale. He was also very knowledgeable regarding the vehicle. It is obvious that he goes out of his way to help his customers, as if they are friends of his. They also had the best deal available in the area which was an obvious plus. I would absolutely recommend this dealership, especially if you are dreading buying a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Adriana for the 5 star review! We are glad that Cory Rutherford made the process easier for you to purchase your new vehicle and that he was very knowledgeable about the vehicle as well! If you have any questions feel free to contact Cory or Jerry and they will be happy to assist you!
Best in the Business!
Provided Bradley Allen with our criteria, and shortly thereafter we had options presented to us. Found the car we wanted, but changed our mind and went with an SUV. Throughout the process, Bradley made the process simple and enjoyable, and now we are driving the dream!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! We are so happy to hear Bradley Allen was able to help you find your dream car! We look forward to assisting you in the future with any needs you may have.
Best Car Salesman EVER!
So I am the type of person that doesn't have a whole lot of patience and I don't have a lot of time to waste... that is why I go to Bradley Allen when I need to buy a car. He is the best!! Not only is he awesome, but everyone at Covert Cadillac is so friendly and the financial team is on point. When it was time to purchase the vehicle we were in and out in 45 mins!!! No hassle and no unnecessary questions. The truck we just bought is the second vehicle we have bought from Bradley and we could not be more pleased!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy that Bradley Allen was able to help you find your new vehicle in a quick and efficient manner! We are also glad to have a loyal customer like yourself at Covert Cadillac and hope to keep your business in the long run!
Auto Repair
Quick and friendly service. Jason made the whole process go quickly. He was very knowledgeable about my vehicle, and explained what would happen and how long it would take.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Robert for the 5 star review. We are pleased to hear that Jason and our service team was able to take such great care of you.
Bought new car and service done
Bought XT5 and bought different grill. The entire experience was best I?ve ever had in my 50 yrs buying cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Sylvia for the great review! We are so pleased to hear that you enjoyed your experience here at Covert Cadillac and we look forward to taking care of you in the future.
Bought another car from Covert Cadillac
Bought a second car from Tony Smith who is a first class salesman. He answers all questions and concerns very thoroughly and points out all of the special features that are on the car that you are looking at. No hassle negotiating and closing of sale that only took an hour from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Petra for the 5 star review. We are so pleased to hear that Tony took such great care of you and we thank you for the opportunity to serve you a second time.
Chris Tropiano
Chris responded to my Auto-Trader email from the evening before by 9am the next morning. He asked all the right questions and helped me get info about a car in Bastrop. My wife and I met with him the next day and he made us feel relaxed and appreciated. We knew we would end up buying from him within the first 5 minutes. Wish there were more people in the world like Chris! Sincerely, , Glenn Gruetzner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Glenn for the 5 star review! We are so pleased to hear that Chris took such great care of you. We are truly grateful that you trusted Chris and Covert Cadillac with your vehicle purchase and we look forward to assisting you in the future.
Thank you Glenn for the five star review. We are so happy to see that Chris T. took care of you. We look to forward to assisting you in the future.
"I never thought I would own a Cadillac!"
I called up Chris Tropiano a few weeks back for the third time in 2 years looking for a nice reliable car for my daughter Jackie. My son JR purchased a 2009 SATURN AURA 4DR from Chris before he left for college and my oldest daughter JoLinda purchase a 2013 FORD FOCUS 4DR when the 2009 VOLKSWAGEN TIGUAN SPORTS WG, skipped a timing chain last spring. I call on Chris Tropiano because it is more important to me to work with someone who has good work ethics and is not pushy and over barring than it is to find the perfect car. Jackie and I started our search online and then went into the dealer to test drive a Toyota Yaris, but quickly decided the car was too small and decided to look further. We took a walk around Covert Cadillac to check out the rest of their used car inventory and then there it was, An electric blue 2014 CADILLAC ATS 4DR! WOW, THE PERFECT CAR AFTER ALL!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Brenda for the 5 star review. Your repeated business is the best compliment we could receive. We are honored that you trust us to take care of you and your family and we look forward to assisting you in the future.