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Covert Cadillac

(1,564 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Car and Experience

Chris Tropiano helped us find the car that met our needs -- in features, equipment and the right deal. He provided consistent follow up as we searched for the right fit. Altogether an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We are happy to hear that Chris took such great care of you. Welcome to the Covert Cadillac family.

Great place to buy a car!

My wife and I had the pleasure of working with Roger and Corey while in the market for a convertible Beetle. They were both very helpful, professional and transparent. We worked together to come to a a great deal on our trade-in that satisfied both parties. The deal was fantastic, but it was the experience that secured our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the 5 star review! We are so happy to hear that our team did an excellent job answering all of your questions and making this a great experience. We look forward to taking care of you again in the future.

Mr. Daniel Walsh was great to work with, such a genuine guy!

I purchased a 2013 tundra truck from Covert Cadillac which is 530 miles away from our ranch. Daniel Walsh was extremely helpful and communicated everything I needed to know to feel comfortable with such a "long distance transaction". When reality exceeds expectation is how satisfied customers are made, that was my experience with this wonderful salesman. Thanks, Curan Olson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Curan for the great review. We are so pleased to hear that Daniel and our team took such good care of you. We appreciate the kind words and we look forward to assisting you in the future.

Purchase of 2016 Corvette

Large dealership! However they treated me like a best friend in a small town. Daniel went above and beyond to provide me with all and I mean all, the facts concerning the vehicle. Jerry handled the finance details very straight forward. I live about 90 miles from Covert, but will consider them in the future. I normally purchase new, but was able to buy an 8 month old vehicle which is just like new. I only noticed quality cars at their dealership. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 star review! We are so pleased to hear that our team exceeded your expectations. We look forward to assisting you and your family and friends in the future.

In For Tire Rotation

Joe knows and takes pride in his work. Kept me updated on the status of my vehicle from beginning to the end. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review. We are pleased to hear the Joe took such great care of you and we look forward to serving you again in the future.

One of the Best Car Shopping Experiences in Town

My experience with the folks here at Covert was top notch. Chris Tropiano and his sales manager Cory treated me with the utmost respect and worked up a deal on a vehicle that was beyond fair. The test driving experience was great. They didn't tell me where to go or try to hard sell me, they gave me room to breathe. From the test drive to the negotiating, I never felt like I was being pressured. Having bought 4 vehicles in the last 2 years, I can tell you that their approach is rare and very much appreciated. Shop with confidence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We are so pleased to hear that our team exceeded your expectations. We look forward to assisting you again in the future.

Brake Service

Cadillac DTS - Ryan Gibson was extremely helpful in diagnosing problem servicing it, and in and out in less than 8 hours on a Saturday -- Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review Skip. We are pleased to hear that Ryan took such good care of you and we look forward to assisting you in the future.

Exceptional Customer Service

My experience with Covert Cadillac was exceptional. Bradley Allen found the car we were looking for very quickly and personally delivered it to my home on Saturday morning. The entire process from my initial phone call to having the keys to our new car was very efficient and was handled with the upmost courtesy. Covert Cadillac was a joy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Rob for the 5 star review. We are pleased to hear that Bradley took such great care of you and made the process so easy. We look forward to assisting you again in the future.

Cory Rutherford, Chris Tropiano and Jerry Duran were awesome

Cory Rutherford, Chris Tropiano and Jerry Duran were very professional and on top of things! This is our second vehicle purchase from Covert Cadillac and my husband and I would not go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and the continued patronage. The greatest compliment is trusting us with your continued business. We are honored to be able to serve you again and look forward to taking care of you in the future.

GMC truck service

My experience was great and has always been at this particular dealership. I enjoy the atmosphere and the service technicians are very friendly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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