Reviews
Excellent Car and Experience
Chris Tropiano helped us find the car that met our needs -- in features, equipment and the right deal. He provided consistent follow up as we searched for the right fit. Altogether an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review! We are happy to hear that Chris took such great care of you. Welcome to the Covert Cadillac family.
Great place to buy a car!
My wife and I had the pleasure of working with Roger and Corey while in the market for a convertible Beetle. They were both very helpful, professional and transparent. We worked together to come to a a great deal on our trade-in that satisfied both parties. The deal was fantastic, but it was the experience that secured our business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! We are so happy to hear that our team did an excellent job answering all of your questions and making this a great experience. We look forward to taking care of you again in the future.
Mr. Daniel Walsh was great to work with, such a genuine guy!
I purchased a 2013 tundra truck from Covert Cadillac which is 530 miles away from our ranch. Daniel Walsh was extremely helpful and communicated everything I needed to know to feel comfortable with such a "long distance transaction". When reality exceeds expectation is how satisfied customers are made, that was my experience with this wonderful salesman. Thanks, Curan Olson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Curan for the great review. We are so pleased to hear that Daniel and our team took such good care of you. We appreciate the kind words and we look forward to assisting you in the future.
Purchase of 2016 Corvette
Large dealership! However they treated me like a best friend in a small town. Daniel went above and beyond to provide me with all and I mean all, the facts concerning the vehicle. Jerry handled the finance details very straight forward. I live about 90 miles from Covert, but will consider them in the future. I normally purchase new, but was able to buy an 8 month old vehicle which is just like new. I only noticed quality cars at their dealership. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5 star review! We are so pleased to hear that our team exceeded your expectations. We look forward to assisting you and your family and friends in the future.
In For Tire Rotation
Joe knows and takes pride in his work. Kept me updated on the status of my vehicle from beginning to the end. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star review. We are pleased to hear the Joe took such great care of you and we look forward to serving you again in the future.
One of the Best Car Shopping Experiences in Town
My experience with the folks here at Covert was top notch. Chris Tropiano and his sales manager Cory treated me with the utmost respect and worked up a deal on a vehicle that was beyond fair. The test driving experience was great. They didn't tell me where to go or try to hard sell me, they gave me room to breathe. From the test drive to the negotiating, I never felt like I was being pressured. Having bought 4 vehicles in the last 2 years, I can tell you that their approach is rare and very much appreciated. Shop with confidence.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! We are so pleased to hear that our team exceeded your expectations. We look forward to assisting you again in the future.
Brake Service
Cadillac DTS - Ryan Gibson was extremely helpful in diagnosing problem servicing it, and in and out in less than 8 hours on a Saturday -- Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review Skip. We are pleased to hear that Ryan took such good care of you and we look forward to assisting you in the future.
Exceptional Customer Service
My experience with Covert Cadillac was exceptional. Bradley Allen found the car we were looking for very quickly and personally delivered it to my home on Saturday morning. The entire process from my initial phone call to having the keys to our new car was very efficient and was handled with the upmost courtesy. Covert Cadillac was a joy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Rob for the 5 star review. We are pleased to hear that Bradley took such great care of you and made the process so easy. We look forward to assisting you again in the future.
Cory Rutherford, Chris Tropiano and Jerry Duran were awesome
Cory Rutherford, Chris Tropiano and Jerry Duran were very professional and on top of things! This is our second vehicle purchase from Covert Cadillac and my husband and I would not go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review and the continued patronage. The greatest compliment is trusting us with your continued business. We are honored to be able to serve you again and look forward to taking care of you in the future.
GMC truck service
My experience was great and has always been at this particular dealership. I enjoy the atmosphere and the service technicians are very friendly.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase