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Covert Cadillac

(1,560 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Cadillac from DealerRater.

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Brian was great, courteous, communicated well, but

Brian was great, courteous, communicated well, but listened to the desired outcome. Worked diligently to get me car I wanted @ a price I could afford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!

Great guy Chris , 3rd out of 4 vehicles purchased with...

Great guy Chris , 3rd out of 4 vehicles purchased with Chris .. great service before and after the sale .. answered all questions even on his day off !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business was fast and they had the perfect car for me....

Business was fast and they had the perfect car for me. Would look for a car in the future here if I can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

Keith took the time, effort and passion to do his due...

Keith took the time, effort and passion to do his due diligence going the extra mile to help make it possible to secure the pleasure and happiness of his customers. I applaud Keith and the Covert Cadillac dealership in making things come true for people like me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your high rating. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jd was very helpful ............. he is a Active...

Jd was very helpful ............. he is a Active listener...100 % customer care........excellent 5 star rating........Excellent customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

My wife and I purchased a used Jeep Gladiator through...

My wife and I purchased a used Jeep Gladiator through Chris Tropiano and had the easiest, smoothest car buying process we've ever had. We don't live near the dealership so most was done over phone or email and the whole process was as easy as can be. Chris' communication and follow up was professional and spot on for a smooth transaction. Thank you Chris and Covert Cadillac for a great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

As always Covert Cadillac and Chris my sales...

As always Covert Cadillac and Chris my sales representative did not disappoint me with there excellent customer service and friendly helpful assistance with my car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

La verdad más complacida y satisfecha no podemos estar ya...

La verdad más complacida y satisfecha no podemos estar ya que gracias a Jose logramos uno de nuestros sueños,hizo un trabajo espectacular nos ayudó muchísimo al elegir nuestro nuevo vehículo, le damos un 100 por su empeño de complacer a sus clientes, gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hola, nos complace poder brindarle una experiencia positiva. No dude en comunicarse si hay algo más que podamos hacer por usted.

Great friendly service Answered all of our questions...

Great friendly service Answered all of our questions Made the purchase easy Greatest service ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Covert Cadillac. We sincerely value your business and look forward to your next visit!

I had a great experience with JD and the entire staff. It...

I had a great experience with JD and the entire staff. It was a tight-knit crew and they all worked together to get me taken care of. 10 out of 10 would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!