Skip to main content

Covert Cadillac

(1,561 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Best Car Buying Experience

Very friendly, personable and professional staff. It was a pleasure to be in an environment free of the typical old-school car buying hype and tactics. Great communication skills in person, via telephone and through email. I will definitely come back to Covert when I am in the market for another vehicle, and will highly encourage others to consider Covert for their automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great service

Very friendly, professional, and knew exactly what I wanted. I would definitely recommend anyone who is looking for a new or certified pre owned Cadillac to make a stop at Covert Cadillac in Austin Texas. You won't need to go anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Third purchase from same dealership!

I have purchased 3 cars from this dealership because they are very attentive to details in customer service and making the experience hassle free. My salesman makes sure everything goes smoothly, and he is really personable. I also feel they handle any problems or repairs in a timely fashion and making it really easy to not be 'put out' by offering loaner cars when needed. Team member who takes care of my repairs always takes time to answer my questions and is happy to explain something when needed. From the moment you drive up to time you sign your receipt, this company excels at making you feel important and take care of you, no matter how much they have going on at the moment. Their employees greet you and with a smile. You get what you pay for and then some! I really like this dealership and am happy to support a local business that has been around as long as they have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris Tropiano Delivers World Class Service

From beginning to end this buying experience was the best of my life. Chris, Cory and Jerry were able to make me feel valued and appreciated. Having bought many cars in my life, this experience was unlike all the others. Chris worked with me to get the deal done fast and get me out the door in 90 minutes. That kind of service is unheard of in this industry. If you are looking to purchase a very clean and fair priced late model vehicle be sure to reach out to Chris and the team at Covert Cadillac, you will be glad that you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cadillac

Chris meet us a the front door.. Process was quick and painless.. Test drive was a fast processs ... Dealership clean , pleasant .. Financing was also painless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excullent

I recommend this dealship, I was in and out in less than 2 hours. I made the deal over the phone. Excellent sale staffs , Chris was my salesman . They are honest , and they do work with you to get the deal done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our third Cadillac

We visited Covert to look at our options as we had looked at other vehicles that day. Chris Tropiano came out and introduced himself to our and we showed him the vehicles that we would like to have a look at. Instead of just looking at the vehicles he had them ready for us to test drive each and everyone. However, the one we were interested in was sold and another vehicle with the same package became available and we closed today. THANK YOU CHRIS AND COVERT for your professionalism and all the courtesies that were presented to us. We would recommend you to anyone that ask for guidance in purchasing either a new or a pre-owned vehicle. Again our sincere thanks for everything that you have done for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience!

I have dealt with Covert several times with a couple different cars, and I have never been less than completely satisfied. They took care of my needs and consistently went above and beyond. Roger was great to work with and made the transaction a pleasurable and easy process. I highly recommend Covert, Roger Kress, and Johnny Baker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Amazing

Has a great experience buying my first car from here. They let me know everything I needed to know about the car. Kept me informed the whole way. I felt very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very nice

I am very happy with my cpo cadillac srx purchase and the whole experience associated with the purchase. I will be recommending Covert Cadillac to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.