Reviews
Great service and Communication
Bought a 2014 Range Rover Sport from Chris Tropiano at Covert Cadillac. Was a great buying experience. I was very busy and he made the buying process very easy to do and helped organize a lot of the paperwork beforehand to make the buying process as quick and easy as possible. Was very easy to get a hold of and always responded quickly to any questions I had. Great buying experience would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top Knotch Service at Covert Cadillace Used Cars!
This is a review of the Covert Cadillac Pre-Owned team. I have always been reluctant to purchase a used car from a dealership. However, after an extensive search for the specific car that I wanted, I narrowed my list down to include Covert Cadillac. I called to verify that the car was still available and told the salesman (Trey) when I would be by. Upon arrival, Trey had the car ready and within 3 minutes we were on a test drive. The car had already been perfectly detailed and ready to take home. After a fairly straightforward discussion on price, we agreed to a deal that also had contingencies to fix a few cosmetic issues. Trey personally took the responsibilities to route the car through the Covert maintenance team and ensured that all items were fixed properly. I can not say enough about the positive experience that I had with Trey and the broader Covert team. If you are in the market for a quality, well serviced used car, stop by Covert Cadillac Used Cars and ask for Trey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales and Financing was a Cadillac experience
For as long as I can remember, Cadillac has been a cut above all cars made in the US. Covert Cadillac Sales and Financing both lived up to that fine tradition. I bought the car I wanted at the right price and was able save money on the financing as well. Thanks to Bradley Allen, Daniel Walsh and Gary Fitzpatrick for making it happen. I've already referred a friend who had the same experience. Well done guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good
Did a good job finding the car I wanted at a fair price, delivered it clean and full of gas. I will recommend the dealership to friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best experience I've had buying a vehicle...
After hours of research on multiple car buying websites/apps, I found several options at the Covert dealership for used GMC Sierras. I felt that their pricing and selection looked like the best option. I went with the specific intention of buying a GMC Sierra, without much research on different makes/models, and I walked out owning a Ford F-150. Here's how... Daniel greeted me right away and we discussed what I was looking for. Even though I walked into the wrong store front (meant to go to GMC but landed at Cadillac), he was happy to walk over to the GMC lot to look at the available Sierras. Early in our conversation, I mentioned that I had a family of 5 and that I was buying a crew cab to accommodate our family. Based on this knowledge, he mentioned that other brands actually had a bit more leg room in the back seat. He knew that the mere mention of this could cause me to have doubt in purchasing and he could potentially lose the sale. He cared more about getting me in the RIGHT truck over making a sale. He was willing to put his own commission on the line to make sure I was happy at the end of the day. I am thoroughly impressed with Daniel's character and integrity to put the customer first. After redirecting our search to Ford F-150's and visiting the Covert Ford store, I found the RIGHT truck for me. I would highly recommend Covert, and more specifically, Daniel Walsh to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
we had a great experience
the sales person Chris Tropiano was very helpful, very personable, made us feel very comfortable. The purchase of the car was very smooth with his help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Love them!
Bought our second Cadillac in 3 weeks from Covert. Cowboy is a super guy to work with. Found exactly what we were looking for. Service on vehicles was great. Highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I felt right at home
My dealer was Chris Tropiano at Covert Cadillac off of 183, He made it buying a car hassle free. Everything went very smoothly. He was so helpful, and help me find the car I truly wanted. I couldn't of asked for a nicer person. I will be recommending this dealer to everyone I know. Thanks Again Chris for everything Robert and Kelly Wilson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Certified Cadillac ATS
Totally pleased with my dealings Chris Tropiano and Covert's Certified Cadillac. Chris was great to work with and we got the best deal around for our son. I would recommend Chris Tropiano if uou are in the market for a certified preowned Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly Service
Everyone at Covert Cadillac is friendly and extremely helpful, however Bradley goes above and beyond to make every visit stress free! Bradley opened up a last minute appointment on a Saturday afternoon to help my husband and I look at a few trade-in options. We were able to find and purchase my dream car in no time thanks to the speedy service! We always feel welcome at Covert and wouldn't go anywhere else. Thank you Bradley and the entire crew at Covert for wonderful service! You guys rock!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car