Skip to main content

Covert Cadillac

(1,564 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great people and experience.

My wife and I heard an radio ad for Covert Cadillac, stopped in and met Chris Tropiano. We talked a few minutes and told him what I was thinking about. Chris showed us several SRXs and we picked out a certified 2016 demo. Chris was very helpful and answered all of our questions. We were on our way home in under 2 hours including a test drive. Overall, very pleased with Chris and our experience at Covert Cadillac. Jim and Debbie R.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick, Friendly, and Efficient

I had been on the lookout for a specific model year of Lexus IS 250 AWD, and luckily, one popped up at Covert Cadillac, just a few miles from my home. I went in to have a look and was helped by Cory Rutherford. He was immediately familiar with the details of the vehicle and was able to answer my questions easily without pressuring me to make a decision too quickly. I took a test drive that Friday and loved the car but wanted to sleep on it. After thinking it over for the weekend, I got in touch with Cory on Monday, who gave me a few tips to make the purchase process go smoothly, such as filling out an application online ahead of time - much appreciated. A few hours later I was in the office for some paperwork and to meet with Jerry Duran regarding financing. Yet another simple, smooth part of the process. Jerry explained my options, set up auto-draft for me, and sold me a customized extended warranty. Nothing over the top, and he didn't push too hard. Just helped me pick out a few options that seemed to me to be worth the money. I was handed back over to Cory to finish up the transaction, get my temporary plate on the car, and off I went! The process, from start to finish, couldn't have been easier, and the staff couldn't have been more friendly and knowledgable. I felt no pressure to move quickly at any point in the process, and I wouldn't hesitate to return for another purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Christopher made buying my Cadillac super easy!

Buying my car was actually an enjoyable experience. Christopher listened to my "must have" list and came up with the perfect car for me. Hassle free negotiating from sales and financing was a bonus. I'm impressed with the overall selection of certified used cars. I highly recommend Covert Cadillac and Christopher is an amazing representative of quality customer service. ????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Satisfaction Guaranteed

I had an excellent experience with this terrific staff. They were attentive, considerate and expedient. I would strongly recommend this dealership to anyone. I truly felt like one of the Covert family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I keep coming back

I have bought (now) 4 cars from Covert Cadillac and have tried other dealershipS but not one compares to their sales and service. 3 of my cars have been sold by Johnny baker and because of his excellent service he has moved on to management and now my last truck from Daniel walsh. He was able to solve my issues and provide excellent customer service. I Highly recommend him. I can't say enough about this dealership and their people. Great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best experience i have ever had.

This was the best dealership and people i have ever had the chance to purchase a vehicle from. My salesman was Cory Rutherford and he did all the work on finding my family the best vehicle that fit our needs. The experience was painless and the process was quick. We drove in from out of town and when we got there the deal was all but done when we walked in the door. I will definitely be buying my vehicles from them in the future. Huge thank you to Cory Rutherford and Eric Long for being so professional and making our experience so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding

Great experience and not an all day process. My salesman, Cory Rutherford, was great. He was very professional, understanding, well to do whatever it took to make my vehicle purchase a breeze. I came from out of town and he had now problem staying late waiting on my arrival. He got me the best price for my vehicle, made sure it was cleaned, filled with gas, and ready for the road. Cory made sure the finance paperwork was correct to make that process painless as well. This team at Covert worked well together to make everything smooth and quick as possible. I will consider buying from them in the future. Thanks Cory and the Covert team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer sales

Chris Tropiano, a sales person for Covert has again mastered his customer service. I have purchased two vehicles from him and he has never waivered his commitment to make sure the purchase, sale and his overall duty to his customer is not compromised.thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

This was the best car buying experience! Our salesman Cory was very helpful, answered all questions, and was a pleasure to work with. We would buy from him (and Covert) again without hesitation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Cory Rutherford

Our salesman Cory Rutherford was the best. He had or best interest at heart when putting us in the right car. We we're upside down and didn't have the best credit, but he made it work. He is super friendly, easy to connect with, and is always there when we have questions. Thanks for helping us make the right choice, we love our new Cadillac CT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.