Reviews
Best Sales experience ever with Daniel Walsh
Daniel Walsh went above and beyond to ensure the sales process was smooth and efficient. He was very accommodating and patient with my particular situation, which immediately put me at ease. I really appreciate all the extra time and effort he put into the process to make me feel comfortable with the vehicle and my purchase. I will be forever grateful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great purchase experience
Excellent experience from my perspective in working with the sales and finance team. They made the whole experience in purchasing the car easier than I have dealt with in the past. I have owned several BMWs, Mercedes, and Porche's, in the past and none of the dealerships matched this experience on my purchase. I would definitely recommend them to others. Kudos to the team and experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, Easy & Efficient!
I have now purchased 3 vehicles from Covert in the last 3 years, with Phillip Robinson as my point man depending on what type of vehicle I wanted to purchase. I buy from Covert because of the people, professionalism, efficiency and straight forward deals. Today I was referred to their Cadillac Certified / Preowned department and had the pleasure of working with Daniel Walsh (sales), Eric Long (sales mgr) and Armen Khachatryan (F&I). I am a sales manager in another industry and really value the way these guys worked together and inline with my needs. If you hear people complain about buying a car they list the following: not efficient, good cop v bad cop, not so professional. Well, that is all 180 degrees different at the Covert family of dealerships. I will be purchasing 2 more vehicle in the next 2 months from them. Thank you gentlemen, it was a pleasure. Regards, MLee
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Phenomenal
We've just purchased our 3rd vehicle from Cory! I have to say that we would never think about purchasing a vehicle from anyone else because Cory is a professional, courteous, easy-going person that makes the experience fun and exciting. He goes above and beyond to help you find the car of your dreams, and the excellent service doesn't end when you drive off the lot. He continues to stay in touch with you to insure that you are completely satisfied with your purchase. If you want the best possible buying experience, look no further. Cory is the best there is! The last 2 vehicles we worked with Armen for the financing. He found us the best rates and explained all the options available to us. He didn't try to sell us anything we didn't need and made sure we understood what we were buying. I could tell he really enjoyed looking for and finding the best financial institutions for us. He was such a pleasure to talk with and we're so thankful to have worked with him. Ask for Armen! From the moment you walk through the doors of Covert Cadillac on 183 & Duval, you will be warmly welcomed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"Cory Rutherford" Sales Representative, Covert Cadillac ,
To whom this may concern, Wanted to start off by saying it was a xxxx of a pleasure dealing with Cory, he was extremely kind, courteous, professional, and went above and beyond for me "the customer" interested in purchasing a new vehicle. He made the whole process very painless which I appreciated tremendously. From start to finish, Cory, was there the whole step of the way which made things super easy and made me avoid the headache you normally get. I would recommend Cory, to anyone who is in the market for a new vehicle. You have a great employee working for your company, now days you don't receive service like that and that type of attitude go's a long way in that type of business. Please offer Cory, vacation,raise,and maybe a nice "bonus check". Thank you again for having such a wonderful employee working for your Company. Regards, -Eryn Hogan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nothing But the Best
The fact that this is now the 5th car I have purchased from this dealership in the past 10 years of which 4 of these 5 were in the last 4 years should speak volumes! I have always trusted the Covert name as the Sales staff and all other personnel are as professional and as personable as one could ask for. In this recent purchase I worked with Chris Tropiano. He and all of the other Sales professionals before him were excellent. No high pressure nonsense at this dealership. They treat you like an adult and give you the needed time to make an informed decision. I also need to give a quick shout out to Jerry for an excellent job in the finance division. He has built great relationships with many banks and made it a very easy and pain free process in securing financing my automobile. Clearly my next car for myself or my family will be back at this dealership. Also the fact that they have many manufacturers vehicles under one roof makes it about as easy a process in finding the right car as one could ask for!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very smooth buying experience
The customer service was excellent by management, sales, financing and service. They all made our buying experience very simple. We will definitely buy again from Covert Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a new car
Cory at Covett Cadillac is one of the best professional sales people I've ever had the privilege of working with. He's very courteous, knowledgeable and love his craft. I would recommend all my friends to him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
I flew in from out of town after completing most of the deal via email and phone calls. Chris picked me up from the airport and brought me to the dealership where we completed the details of the purchase. I was in and out of the dealership in just over an hour. It was a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience!
I just recently bought my GMC Acadia from Bradley Allen at Covert. He was awesome to work with and has continuously gone above and beyond my expectations for service! He has been quick to respond to all of our questions and made the actual buying process simple and pleasant. Thank you Bradley!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase