Reviews
Quality service by outstanding employees
Service was handled professionally and timely. Employees, as usual, are outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Professional Team
Fast, friendly, professional service that always goes the extra distance. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service Ever
My service at Covert Cadillac is excellent every time I bring my SRX in for anything. Jason is my service advisor and he is amazing! He answers my questions and never makes me feel I have bothered him. The porters are always friendly and very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Covert...a god place to buy your next car
The folks at Covert know me and they know my car. They treat us like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New XTS
top notch dealership, friendly professionals in every department. the place to do business with people willing to listen to the customers wants and needs. definitely the place to go for sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic communication & service!
Fantastic service! Jason maintained superb communication! Jason continued to provide ongoing communication to assure my concerns were addressed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and personal attention
Everyone I deal with at the dealership is courteous and professional. My CTS just turned 50K miles and the service provided during the warranty period by Jason Wolk and the rest of the team has been superb. I would not buy a car anywhere but Covert Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First Class Dealership & Service Department
I recently encountered a problem with my 2006 DTS. I was driving into Austin from Round Rock when my temperature light came on. I immediately called David Pearson at Covert Cadillac. I NEVER think twice about where to take my Cadillac. David thought it sounded like a coolant leak but would not commit without technician verification. He told me to bring it right over. Covert has always be about customer service. They NEVER do the work without calling for approval first. The girls at the front are always so friendly and attentive. I can't ever remember having a bad experience at Covert Cadilac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
What kind of title?
very good. Thank you.********************************
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Covert Cadillac is GREAT
You guys were awesome! You answered all my questions, were on time, and got my service done quickly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase