Covert Cadillac

We were very pleased with our experience at Covert Austin. We were greeted with a smile at the door Joe showed us our options then helped us order the car we wanted. When the ad arrived it was ready as we requested and Jake did a great job of showing us the ends and outs of the vehicle. We are really loving the car.

Hi I bought a 2012 SRX Cadillac and have brought it for maintenance at the dealership every year since buying it. Usually the maintenance is very easy and completed without a hitch. This recent maintenance I decided to get some of the little issues straightened out and had tremendous help from Mark the service manager. He even price matched the fog lights that I had to replace because they cracked. I felt well take. Care of with a very costly process. I also met with David Parker, who is a sales representative, to see if there is another car I could replace my 2012 with. I didn't like any of the new car color combinations. When I asked David about the pin stripes on the new cars, which wasn't on my car, he set me up to have my car pin stripped and a 5m plastic guard put over my door Jambs and the fog lights with the hopes of protecting them so the fog lights don't crack again, and the door jambs don't chip. I was extremely happy with all the help and professionalism in getting my car to look brand new. I'd recommend the Cadillac dealership for sales and services any time. They do make an exceptional effort to give the best service. Karen McNutt

Thank you for the professional services the first time.

Excellent service. Jason Wolk is always helpful and other members of the service department are friendly and helpful. Thank you for a pleasant experience.

Your team went over and above our expectations. They made the entire process easy and enjoyable. Great job! We did the majority of our deal over the phone/email. We were allowed to keep our car over night to help in making our decision. The following day was our finance guy's day off. However, he came in any way and wrapped the deal up for us. Thanks for everything!

Service's stellar. Staff are friendly and helpful with all the other things related to purchase. Chris Tropiano's particularly nice and helpful. They would adapt the schedule to fit mine. Very considerate .

The process was quick and everyone was very helpful.

My 2013 SRX had a mechanical problem one day and all I had to do was to the call the dealership, and they immediately told me to come right over. I drove one of the serviceman around in my car for a few minutes to show him what the car was doing. He agreed it was not working properly and secured a beautiful loaner car for me while I left mine to be repaired. They kept my car until they had it repaired properly, and I returned to find it working great. Thank you so much Covert Cadillac.

You all are so very kind and considerate. At my age I appreciate such professional demeanor.

Very friendly staff. Pretty quick turn around in getting my vehicle serviced.