Reviews
Great Saervice
As usual, service done quickly and as scheduled. I was seen immediately upon arrival and treated well and with respect. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
This was a great buying experience. No pressure just competent expertise.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Visit
I brought car in just for its oil change and the dealership did all the updates the vehicle required. Quick and on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great business, employees.
Joe did a great job. He made it very easy to buy from Covert.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Another great visit with Covert Cadillac!!
Again, we had our SRX in for scheduled maintenance and received a loaner vehicle. I set up the appointment on line with the service rep I always use (David Pierson) and when I arrived everything was ready to go. David and the staff at Covert, as always, treated me as an old friend. A pleasure doing business with Covert Cadillac no matter what we are doing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy, Honest buying experience
After finding a black, low mile, used FJ Cruiser I contacted Covert. I found another FJ the same color, the same options and around the same miles closer to where I lived. In the end both dealers were close on price. With the exceptional customer I was given by Cory Rutherford I made up my mind that I would drive two hours to buy from Covert. Covert ended up beating the other dealer on vehicle price and on the cost of an extended warranty. I will return to Covert for my next vehicle purchase. The deal was negotiated over the phone and it was very low pressure. Upon arrival the deal was completed quickly. I didn't feel like I was dealing with an inexperienced salesman or a shady dealership. Give Cory Rutherford and Covert a chance if you're in the market for a new or used vehicle. I purchase a vehicle every 2-3 years and this has been the easiest car buying experience ever!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales experience
Always great service and very attentive. Sales experience is simple and easy and salesperson is very knowledgeable of the product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Services
It was good and timely. I like the environment whatever they provide for visitor and customer.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Services
Great customer service and clean facilities. The wait was not long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
I have always had a very positive experience with Covert Cadillac in Austin, TX. Jason Wolk does an excellent job helping me understand my car's needs and keeping it in the best condition possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase