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Covert Cadillac

(1,561 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Cadillac from DealerRater.

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Great business, employees.

Joe did a great job. He made it very easy to buy from Covert.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Another great visit with Covert Cadillac!!

Again, we had our SRX in for scheduled maintenance and received a loaner vehicle. I set up the appointment on line with the service rep I always use (David Pierson) and when I arrived everything was ready to go. David and the staff at Covert, as always, treated me as an old friend. A pleasure doing business with Covert Cadillac no matter what we are doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy, Honest buying experience

After finding a black, low mile, used FJ Cruiser I contacted Covert. I found another FJ the same color, the same options and around the same miles closer to where I lived. In the end both dealers were close on price. With the exceptional customer I was given by Cory Rutherford I made up my mind that I would drive two hours to buy from Covert. Covert ended up beating the other dealer on vehicle price and on the cost of an extended warranty. I will return to Covert for my next vehicle purchase. The deal was negotiated over the phone and it was very low pressure. Upon arrival the deal was completed quickly. I didn't feel like I was dealing with an inexperienced salesman or a shady dealership. Give Cory Rutherford and Covert a chance if you're in the market for a new or used vehicle. I purchase a vehicle every 2-3 years and this has been the easiest car buying experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great sales experience

Always great service and very attentive. Sales experience is simple and easy and salesperson is very knowledgeable of the product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Services

It was good and timely. I like the environment whatever they provide for visitor and customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

Great customer service and clean facilities. The wait was not long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

I have always had a very positive experience with Covert Cadillac in Austin, TX. Jason Wolk does an excellent job helping me understand my car's needs and keeping it in the best condition possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful place to have service done.

I was in town to visit my daughter. We had just come from a trip out to the west coast and back. I noticed that we were due for an oil change and decided to go to Covert Cadillac to have it done. GREAT experience. Super service writer. Will use Covert anytime I'm back in Austin and my XTS needs anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Cadillac ATS - 2014

Had a new adviser. Way better than the previous one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Not sure what goes here

Excellent service. Very detailed in delivering and with communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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