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Grapevine Chryser/Dodge/Jeep/RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (155 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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very professional Service

Tony was very professional, relatable, kind, and easy to work with. Adrian was professional, not pushy, knowledgeable, and kind. Devan was kind, personable, and relatable. Even though he is a new salesman, we could really see that he was trying hard to learn the process and improve with every step. Overall, we had a great customer experience and left with the exact car we wanted at a fair price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy to do business with

I have been dealing with the service department since 2008 at Grapevine Dodge. Scott has been by far the best Service Advisor I have work with over the last 10 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great place to buy a car!

I can?t say enough about the customer service! They couldn?t have done more to ensure I was more than satisfied!! I will definitely bring my business back to them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great place to buy a car!

Had a bad experience when bought a Jeep in july much better experience this time . Daniel handled this purchase very professionally . . .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very pleasant :)

Was a very pleasant purchase as the salesman worked with us extreamly hard to meat our goal on numbers and Adrian Garcia in the finance department worked very hard for us also, great Dodge dealership. Thank You. Darren

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you for great experince!

Chris was very helpful in getting my car in, order set, rental handled, and called me by noon the next day to let me know everything was ready. I appreciate his professionalism and kindness very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best dealership in Grapevine DCJ

greeted by Shawn quickly, he was super polite and helpful. service department was super busy but when he found out that I had to have truck back that day he made it happen. I live near McKinney but will drive to Grapevine every time over using McKinney Dodge. Thank you so much you are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership - Excellent Staff

My family and I had an overall very nice experience, very nice, clean Dealership, greeted very quickly and friendly. Vehicles are a major investment and very stressful decisions everything was done by the Salesman and Finance to make it as easy as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy purchase, Easy Work

The buying process was super easy and straight forward. All questions that were asked in regards to the used vehicle was answered as well as provided a CarFax report. Every employee we crossed paths with had a smile on their face and asked if we needed anything. And the fresh wash and almost full tank of gas was above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Followup is second to none!

The whole process from inial contact thru Internet, to picking up the car was great. There was some damage that had to be repaired, but as LaRoy promised, he had it fixed and ready for us to pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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