Reviews
Write a reviewEverything is always awesome at GCDJR
They always take great care of me here. They never try to sell me something I don't need and I have also found that certain parts and services are cheaper than elsewhere which busts the myth of the dealer always being more expensive. I get great service, great prices and Mopar Certified parts.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair with Grapevine Jeep (Chris)
This is where I bought my Jeep. I am now a Jeep lifer. I had a bizarre incident with my Jeep and Chris in repair was very professional and I would never go to another Jeep dealership. Thank you Chris! Wendy Hernandez
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
My truck buying experience here was fantastic. No hassling about pricing & no issues with my trade in. Financing went very smooth & I even got a phone call a week later asking me to come back in to resign my contract because they got my APR lower which in turn saved me about $20 less per pmt. I couldn't be more happy about my experience in dealing with this dealership. I will definitely be looking at coming back as a repeat customer when I am ready to purchase again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of New Vehicle
Great staff. Efficiently processed the deal in a short time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best ever
Dennis and Scott are the best I have ever dealt with. This is the first time I have ever ordered a truck . And these guys made it perfect. Can not say enough about Ben and the entire crew at Grapevine dodge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Customer Service Around
We are usually a Nissan family but my husband wanted to take a look at a Dodge Ram so we stopped in, and we left with not 1 but 2 vehicles :)! Brandon was awesome! Helpful, nice, and full of knowledge the perfect recipe for a great car salesman. Every one was awesome there, if your looking to buy a vehicle do your self a favor and stop by.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If you want a Dodge or Jeep - this is the place to
My husband and I have purchased here before and probably will again. It is always a pleasant experience, fair prices, and (previous) great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
grapevine dodge service dept
Joshua was very friendly helpful and professional. He kept us informed during the servicing of my vehicle. The cashiers were very friendly also. Grapevine Dodge is the only place I will trust to have my car serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
An awesome surprise and will return
I was impressed with my Sales Associate Stepanie. I didn't think even with a preapproval I would get approved. Stephanie placed my mind at ease and the process went incredibly smooth. The car I got is awesome and in great condition. When we got to finance I was expecting it to fall through and it did not change. I'm really happy I decided to open the envelope. Out of all of my car buying experience I would recommend anyone I know to Grapevine Dodge, Chrysler and Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Grapevine Dodge Rocked !!!
Thanks to everyone at Grapevine Dodge. Everyone did exactly what they said they would do. Nick the salesman was professional, Andrew was proficient in finding the correct lender and the best financing option, and Scott was fantastic in finalizing everything. It truly was the best experience I've had in purchasing a vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase