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STG Auto Group of Montclair

(1,391 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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Great Experience!!

This is my first time coming to STG and had a scheduled appointment to meet with Albert. He wasn't available but RAMI was! Thank God! With his help I was able to buy a vehicle for my daughter and feel 100% confident with my purchase. My whole experience with STG has been an unforgettable one! STG definitely had my business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Yes new car

Very friendly sales person, process was quick and easy . No pushy sales . Made my whole car buying experience a great one. Would recommend this dealership to everyone buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Went in with my wife not even thinking we were going to get a car we then became indesisive on what kind of car we reallt wanted we were therw literally over 4 or 5 hours and brandone andrade and Joseph issak were kind wnough to be so patiante with us and supee helpful they helped us found us the perfect car. We walked in "just looking" and came home with a new car and with a great deal ! I highly recommend stg if your looking for a new car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New car

My experience at stg auto group was excellent. Anthony Samudio was the salesperson that helped me out and he was wonderful and so very helpful. I will definitely recommend my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great selection of very very clean cars

found a very nice small SUV at STG. i was an out of state buyer and the process was made easy by Albert at STG.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible experience!!

This dealership is a scam!!! I went in to see a 2018 Jeep Compass that was posted on their website. I called one day before (Saturday) to make sure it was still available and at the Ontario location, they confirmed so I agreed to come in the following day (Sunday). Once I got there they told me that the Jeep i was there to see was at a different location and that they were going to have someone from their other location bring it over. They offered to run some numbers and prices while the Jeep got there so i could see it. BIG MISTAKE! They ran my credit and proceeded to do an application. I was there for 4 hours and the Jeep never got there! As i was leaving infuriated I overheard another customer with the same issue! So this company is posting cars on their website at very low prices just to lure people in! Its INFURIATING!!! WILL NOT BE BUYING ANYTHING FROM THEM!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Jeep Renegade

It was a pleasure working with both Freddy and Rami. Freddy was very attentive to our needs and concerns plus providing us a good deal. Remi ensured we got the car we wanted by searching the other lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service!

Rigo is the Best!!! He was very informative and patient. I had no idea what I could get into for the amount I wanted to pay per month. He immediately helped me narrow down my options and was so great at showing me the car features on each model. He quickly made up my mind and I left the lot with a Chevy! The buying and approval process went so smoothly! Thank you Rigo!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unprofessional

Tried to contact them through cars.com and received an automated message telling me to stop by and take a test drive. Emailed them twice, directly and never received a replay. Even had my local dealership contact them. They were told that the vehicle was not available. Now, one month later, the vehicle is still listed for sale... Very unprofessional!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Car on a budget

Just want to thank Beau for helping me buying my new car he really helps customers with all your needs and questions, he got me a grant deal, thaks Beau and all the employees here at this location I would definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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