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STG Auto Group of Montclair

(1,391 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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BEWARE

They scam people! Take your hard earned money to a dealer who will put you in a vehicle you deserve not one they blindly deliver. Rip offs

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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INFINITI QX60

Left very happy, thanks again Danny the salesman he was awesome I would definitely recommend this place. Good prices too many cars too choose from...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Strongly recommend

Great service, Carlos O. was very friendly and super helpful. We were explained by detail any questions that we had. Strongly recommend! He will help you find what you are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great

Gabino and feddy absolutely made our buying process so easy. Great customers service with professional and friendly environment. Thanks so much for your hard work and hustle Gabino and Feddy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst customer service. Hidden costs false advertising!

They advertised a Lexus for 33,000. I have great credit so they told me I could get low financing. It was told to me that they’ve offered a 1.9%. Once I got there they added an additional 500.00 for window tint which was clearly done by the previous owner. Also 1400.00 for a anti theft device and paint protection. The car ended up being 37,000! When I told them I wasn’t interested they replied they couldn’t remove it. I asked why they didn’t advertise they price they are now quoting me and they said cuz it would be inflated! Ya think!!!!! Also after the purchase I noticed the removed the computer chip to the car and tried to tell me there’s nothing I could do since it was not included on the “due bill”. Who the xxxx takes a chip out of a car? STG does! Now I’m fighting with them for a chip and no returned calls. Once you buy a car you mean nothing to them! The vehicle was sold with one key. There’s so many things to write about with such little room! Now I’m trying to get the balance they owe me regarding my trade in. I’ve seen reviews with posted emails to pursue additional law suits for false advertising and hidden fees which they don’t tell you about. They actually added additional months/payments on my contract! BEWARE IF THIS DEALERSHIP! Don’t buy from this dealership trust me! And if you do make sure your vehicle comes with the computer chip and two keys! BUYER BEWARE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Used Jeep Grand Cherokee STG

Great customer service with Albert, Rigo, and Andrew would highly recommend buying from them. Went over everything in detail answered all my questions that I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

Its been a few weeks now and the car is running great, no issues. The staff was quick and made the car available immediately. I was only interested in Lexus, but I would recommend anyone to check out all the different luxury vehicles they have. 80s music playing the Saturday morning i went in was cool too. Honestly helped me make my decision more than it should have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place to buy.

Great experience overall. They have quality vehicles. Every car on the lot looks great. They have something for everyone. The sales associates and mgmt team work well together to satisfy the customers needs.... This was fun! David Williamson you made it happen go see this guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lexus NX F sport

Amazing customer service. They worked with me with the number I wanted to be at trade in and purchase price. I will recommend them to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Gabino was extremely helpful. He made my shopping experience pleasant and easy. I am very pleased with my purchase and the customer service I received. They definitely work hard to make their customers happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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