STG Auto Group of Montclair

Gabino was extremely helpful. He made my shopping experience pleasant and easy. I am very pleased with my purchase and the customer service I received. They definitely work hard to make their customers happy.

Anthony Samudio from the Montclair store did my financing and he was awesome. Ask for him to get the best possible honest deal.... I knew what I wanted already so that made it easy.

CAUTION: Before you buy. 1. My credit report was hit 3 times by STG finance department by Mandoe Riad. Finance? departments typically pull a credit report and shop those specs to multiple lenders. My wife and I had never heard of such a sketchy tactic as this. 2. ?We were required to sign over 5 credit applications before we could be offered a finance? option. I protested over the identity security nature of this but was told:? "do it or else can't help you". This was three hours into trying to find a car. We are still trying to get those applications returned to us. 3. Test drive - the ?car had no gas. The gas warning light was on. ?Had enough gas to go around a short city block; approximately .25 miles. Our salesperson Robert said he would get gas put into the car and we could drive on the interstate as I had requested. The car? had mechanical issues we did not know until we drove it the next day. 4. GPS - Mandoe Riad required me to pay $710 on top of the car price at the moment we were signing finance agreement. I was NOT told of this before the credit was pulled. It was in the final moments and I had to ask, "What is this $710." 5. Carfax? history was not given to us until we were actually driving away with the car to go home. It reported several major repairs in the last year. For many reasons,? I and others are frequently put into these compromising? situations. After a person spends 4 to 6 hours at a car dealership you are tired, hungry and confused from all the negotiating and different car models?. I was NOT left alone with my wife for more than, maybe, 10 minutes. You don't realize the tactics until it's over and you see the pattern of behavior for what it is. Once you have a moment to reflect you see that you were skillfully herded into an agreement you could not back out? of. We had to have a car the next day or risk losing our jobs. We did not think it would be this bad.

Rene Escobar was professional, knowledgeable and thorough. The vehicles are clean, presentable and taken care of. I would definitely recommend STG. They also have a great selection of rims.

Bought my first car today thanks to the help of Joseph Isaak and Rene Essobal they got me the best deal yet would recommend greatly

Good place of business with a variety of inventory. Staff helpful and courteous. Would recommend to anyone. I would return in the future. Even learned some new sales strategies. Thanks.

They brought all three cars to one location in less than an hour and helped me compare them on performance, repair costs, and operating costs. Made decision easy. Had to read terms and add ons multiple times before they got them to reflect what we had discussed but got it right in the end. Sales guy was good and took hidden cost items off without too much pressure.

Much appreciation to Rene and Joseph for not only finding the car and pricing we want but for having the patience to sit and work it out with us

I hated the dealership because Saturday I spent 4 hours or more with RENE AND Albert. They had told me I needed a co signer and on Sunday I sent the application of my cosigner I don't understand why they called me early telling me to fill out the application if the truck I wanted was already sold. When I submitted all my information there was this lady telling me I was approved and to go to the dealership and once I got there they told me that they had good news and bad news and made me walk inside the office and made me submit my co signer info for them to tell me that they had sold it but that they had another one similar to it and that they would give me a discount. The fricken point is that the truck was sold on Sunday morning and I submit the application on Sunday of that morning why would they fricken play like that. And they want to sell another truck but not the color or certain features you would like. But i would buy something I would like not get something they want to sell. Next time the sales person just have to speak up before they would get info from anyone else because that's confidential info that a person gives. I would not recommend. And I wouldn't go back to that dealership.

This car dealership was very helpful I am a young first time buyer and they got me at the exact payment that I wanted with a great interest I would highly recommend this place