Reviews
Our new Ascent
We love our new Subaru Ascent, our salesperson Tyler Emmett, and the entire purchase and finance process at Romain. We have and will recommend our Subaru to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car buying experience
Great customer service. Tyler Emmett was amazing. Answered all of our questions and was extremely knowledgeable and helpful. I would definitely give him a 5 star rating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for rating your experience with Tyler as 5 stars! We appreciate the review and your business.
Great customer service
Tyler Emmett was great as our salesperson. Very knowledgeable and helpful. 5 stars in every aspect. Would highly recommend him and Romain for car sales and customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and Knowledgeable Salesman
Our salesman, Tyler, was very friendly and knowledgeable. We are very happy with the buying experience and the new Subaru. We have and will recommend Tyler, and Romain, to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought a car from Don Kipp at Romain!
My husband and I just purchased a GMC Terrain SLT from Romain. Our salesman was Don Kipp, He listened to what we wanted and then quickly found just that one.....color and all. He is always friendly and easy to talk to. He makes car buying much easier. We have purchased our last 4 cars from Romain.. Service is excellent! Great place to shop!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience!
Would recommend Don Kipp at Romain Buick in Evansville. Great experience! Answered all our questions about the new car and technology of it. We would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great salesman
I came in to get my wife a vehicle. Von Rogers was the salesman that helped me and he was great. I was in and out with my wife's SUV in an hour and a half.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for rating your experience with Von at Romain Cross Pointe as 5 stars. We appreciate your recommendation and your business!
Purchased a Buick Enclave
My husband and I purchased a 2018 Enclave from Don Kipp at Romain Buick. This is the second Enclave we have purchased from him and our fourth Enclave from Romaine. He was polite, professional and very helpful. He offered his assistance any time I might have a question to return and he would assist me. At my first oil change he answered some questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professionalism
I asked for a specific model, color, mileage and he was able to quickly locate a vehicle. Questions I had were answered and he took my concerns into serious consideration. No hassle with sales pressure. Tyler Emmett took the time to answer my questions and inquire about things he did not know prior to giving the information. He also gave an in depth review of operations when the car came in to the dealership. I was impressed with his knowledge and professionalism. I have been involved with sales/business for many years and felt he did an outstanding job as a Subaru representative. He also kept his word on response times to those questions he didn't have an immediate answer for. No hassles from the business office regarding warranties. I had purchased a vehicle in 2014 from Romain. Person I worked with was also very professional and knowledgeable with his work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
Tyler Emmett was a very knowledgeable sales rep. He explained all aspects of my new Subaru. He and the financial staff made it a stress free purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so pleased to hear that you had a stress-free experience when purchasing your new Subaru at Romain. Thank you for sharing your experience!