Reviews
Highly recommended, smooth out of state experience
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glen - what a great recommendation! Thank you for sharing your experience working with Brian on an out-of-state purchase. We are so pleased that we were able to work with you.
Good service and sales department.
Great place to buy a car. Very professional people. They took the time to explain all the details for different vehicles during all tesr drives.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New vehicle purchase
I visited this dealership to diagnose a problem with my SUV last year that another was unable to after several attempts. Romain was able to identify and fix on one visit. This positive service experience caused me to contact them regarding a new vehicle. I was please with Don Kipp and his responsiveness to my needs. No high pressure sales tactics, just help for me to determine the best fit for my needs and understand the options available. Thanks for the great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Romain Subaru Evansville IN
We had a very positive experience at Romain Subaru mainly because of our salesman, Tyler Emmett. He started off by actually listening to our needs, wants & opinions. He was respectful, polite & genuine. He patiently and truthfully answered all of our questions & concerns. He offered us the perfect car on his first try. In the end we purchased a Forester and are very pleased with the car & the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Subaru Forester
New car shopping at Romain was a positive experience for us. They were friendly & informative. Our salesman was Tyler Emmett. He was great from beginning to end-polite and honest. He found us the perfect car & we love it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Larry and Susie! Thanks so much for buying a car at Romain. We appreciate your business and your recommendation to others.
We Love our 2019 Subaru Ascent
When it came time to replace our SUV, we knew we needed a 7 passenger capacity for transporting grandchildren. We contacted our salesman, Don Kipp, at Romain to advise him of our plans to trade in early summer. He said the timing would be great and that we might want to take a look at the new Subaru Ascent. Don contacted us when the first Ascent became available to test drive and we fell in love with the vehicle. Don and all of the staff at Romain Subaru made the order and purchase process was a wonderful experience. We love our new Ascent and the grandkids give it thumbs up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love our 2019 Subaru Ascent
When it came time to replace our SUV, we knew we needed a 7 passenger capacity for transporting grandchildren. We contacted our salesman, Don Kipp, at Romain to advise him of our plans to trade in early summer. He said the timing would be great and that we might want to take a look at the new Subaru Ascent. Don contacted us when the first Ascent became available to test drive and we fell in love with the vehicle. Don and all of the staff at Romain Subaru made the order and purchase process was a wonderful experience. We love our new Ascent and the grandkids give it thumbs up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick and Tana - we're so pleased to hear that you are loving your new Subaru Ascent. What a great way to travel around with your grandchildren. Hopefully you'll even enjoy a road trip or two! We appreciate your business and this fantastic review of your experience with Don Kipp at Romain.
Exceptional
Best dealership around, the staff take the time to listen to you and make sure that you are selecting the right car for your needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best place to shop!!
I had just purchased a used car from Romain Cross point and totaled it 4 days later. my experiance was so great I knew where I was going back to get my next car. They were so great there knowing what all had happened. I had Von Rogers as my sales agent. He is the best sincerely. He went above and beyond on helping me get into the car I really wanted. I got the Subaru I had my eye on for a while. Von made my wife and I feel like good friends. I will never go any place else to buy a car. They are very honest and will go out of their way for you for the smallest of things. It’s a no pressure dealership where they hound you to buy junk. This place makes sure their vehicles are the best. I couldn’t have asked for more. Best place I’ve ever bought a car from. Also the best salesmenship I’ve ever seen. Really made a friend out of it to. Thank you guys so much. Shawn
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shawn - we are blown away by this phenomenal review. We are so pleased that you had an exceptional experience with Von. We appreciate you being part of the Romain Cross Pointe family!
Terrific Vehicle Buying Experience w/Brian Trask
Have dealt with Brian on purchase of 2 new vehicles at Romain Cross Point and recommend seeing him for your next purchase. Very satisfied with our vehicle, the process to buy, and the commitment to customer satisfaction by the Romain team. A++++
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher and Lisa - we want to thank you for being repeat buyers from Romain! We appreciate your loyalty and your recommendation of Brian. Enjoy your new car!