Reviews
Good Experience
Needed an affordable, dependable used car on short notice. Josh was very helpful and understanding of our needs and led me through the options that met my criteria quickly and courteously. The subsequent negotiation process and purchasing procedures were smooth and comfortable. Definitely will return in the future when the need arises.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing this fantastic review of your experience at Romain Cross Pointe. We appreciate your business!
Bought a new Outback and had a great experience
This is our second Outback, both bought at Romain Subaru in Evansville. The 2014 was flawless and we love the new one too. Tyler Emmett and Romain are both excellent to deal with as is their service department. I would recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom - thank you for again choosing Romain for your second Outback purchase. We are very grateful for loyal customers, like yourself. Thank you for your recommendation of Romain Cross Pointe!
A Great Buying Experience
My experience with Romain Cross Point has always been good through the years , but this trip was enhanced to a new level by the help I received from Don Kipp . Don was very attentive to all my needs for a vehicle and was excellent in helping me find the correct vehicle . I not only would recommend Romain as a dealership but would highly recommend Don Kipp as a automotive consultant . Bob Loewen
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Subaru Outback Purchase
We enjoyed our experience working with Salesman Brian Trask during the vehicle inspection and purchase process. Price was negotiated quickly after driving several vehicles of different brands. We will recommend to others to ask for Brian at Romaine Auto Park as he was a gentleman and knew his products. There was an issue on the Service Department's chem treatment that was quickly resolved with no problems. Having a competent and caring Salesman makes all the difference! We look forward to a long and satisfying relationship with Romaine Auto Park.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill, thank you for the very kind review and excellent detail of your experience at Romain Cross Pointe. We are so pleased to hear about the great service you received from Brian. We look forward to continuing our relationship with you!
2018 Sierra Denali
Don Kipp at Romain GMC made my buying experience very comfortable. Don made me feel welcome and like a valued customer even before I made the purchase. He remains very helpful even after the purchase and followed though with any questions I have.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2018 Sierra
Don Kipp at Romain GMC in Evansville In. was very polite and treated me as a valuable customer. He answered all of my questions before and after the purchase. I would see Don again when I buy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your recommendation of Don, and providing a 5-star review. We appreciate your purchase from Romain!
Awesome dealership!
Malcolm is awesome and helped me get a great deal on a used Honda CRV. Drove fours hours to get there to pick it up, worth every minute.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danny - we love reviews like this! We cannot thank you enough for driving four hours to buy a car from Romain Cross Pointe. We'll pass this along to Malcolm as well. Enjoy your CRV!
Perfect Buying Experience, Hands Down!!
Buying a car has never been such a joy! My husband and I had several obstacles to overcome to obtain a newer car and we had a lot of needs. Negative equity on trade in, needed more mpg, lower price, warranty with car, the works. We had several visits to this location to speak with Von and Malcolm. After feeling like home the first couple of visits, we knew our buying decision would be made there. There was nothing but pure patience, honesty, and a sincere time commitment with us to make sure we were satisfied. Initially we dealt with Von, but after our third visit Malcolm stepped in when Von was with another customer. I have never seen teamwork turn in to dreamwork other than at Romain. They steered us away from brand new or overpriced cars and they were not pushy at all.(This is the exact reason customers flood car lots after hours!!) While waiting for paperwork, I must say every other employee in the building was just as uniquely friendly and courteous. Customer service is their #1 priority here, not selling cars. Selling cars happens as a result of their hospitality, service and quality car line up. Will never shop anywhere else. EVER.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Romain Buick Evansville In Great.
Romain was great. We were running late and they stayed after hours to sell us a new Envision. Jeramie helped us get the best deal and showed us all the features on our new suv.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig, it was our pleasure to serve you. Thank you for your 5-star review. We will let Jeramie know how happy you are with your experience. Enjoy your new Envision!
Car trade with Romain - so great!
What a pleasant process car shopping became because of Jeramie Embry at the Romain dealership. He was very patient and helpful in finding the vehicle that worked best for our needs. Thank you to him and others that put us in a new car that we love.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mona, we are so pleased to hear about your shopping experience with Jeramie. It's great to hear that you love your new car! Thank you for choosing Romain, and thank you for the 5-star review.