Skip to main content

Romain Cross Pointe

(292 reviews)
Visit Romain Cross Pointe
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–7:00pm
Tuesday 8:30am–7:00pm 8:00am–7:00pm
Wednesday 8:30am–7:00pm 8:00am–7:00pm
Thursday 8:30am–7:00pm 8:00am–7:00pm
Friday 8:30am–7:00pm 8:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–7:00pm
Sunday Closed Closed
New (812) 618-4329 (812) 618-4329
Used (812) 618-3206 (812) 618-3206
Service (812) 618-4734 (812) 618-4734

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

2022 Subaru forester wilderness

Great Experience, Customer satisfaction was top priority. These vehicles as you may know are really hard to come by currently. Courtney went above the call and searched and was able to secure one for me. I feel very fortunate to have this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchased our second Subaru Outback from Romain and very

Purchased our second Subaru Outback from Romain and very happy with the dealership. Tyler Emmitt ordered exactly what we wanted and took care of everything. Tyler spent 45 minutes with me in our new 2022 Outback explaining the operation of the many new features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We purchased a Subaru Outback back in December- had a

We purchased a Subaru Outback back in December- had a great experience with Tyler! Everything happened just as he said. He was very helpful at helping us choose the right options for us and our car came in just when he said it would. He made the process so easy & we love our Outback!!! Be sure to see Tyler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We ordered our 2022 Outback Limited XT with the help of

We ordered our 2022 Outback Limited XT with the help of Tyler Emmett at Romain. He could not have done a better job of helping us determine our needs and which Outback and options would be the best for us. He explained everything very well and made the process simple for us. And we could not be happier with our Outback! We have never had a better car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In the past four years our family has bought three

In the past four years our family has bought three Subaru’s from Romain Subaru, they have been great to deal with and we will definitely be back to Romain for our next purchase. Tyler Emmett has handled all our deals and he is top notch, a true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tyler Emmitt provided the best customer service! Subaru...

Tyler Emmitt provided the best customer service! Subaru Outback #1 vehicle! We love our new car! Thanks Tyler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Romain Cross Pointe is a high class dealership with very...

Romain Cross Pointe is a high class dealership with very friendly and helpful personnel. Salesperson Tyler Emmett helped us with our purchase of a 2022 Subaru Outback. Tyler is probably the most informed car salesperson I've dealt with in my 84 years. He's friendly, very accommodating, easy to talk to. Five Stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

thank God, my window shield developed a crack on our 2019...

thank God, my window shield developed a crack on our 2019 Crosstrek. Discovered the cost to replace the windshield and decided to stop in and see Tyler Emmett our favorite salesperson at Romain for a chat. Made the mistake of letting him seat me in a new 2022 Outback. Several minutes and a great trade in value, I said "deal", just give me 30 minutes to go pick up my wife and let her pick out the color. How can anyone turn down Tyler, a great personality, no pressure, and a wonderful feature and benefits salesman. By the way our seventh Subaru! Cathy and Dick Shearer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tyler was so informative and did not pressure us at all....

Tyler was so informative and did not pressure us at all. I dreaded shopping for a new vehicle and he made it a pleasant experience. We would definitely buy from him and Romain again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team at Romain is great! They helped me find the car...

The team at Romain is great! They helped me find the car I needed! Thanks Mason Cook!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.