Reviews
This is not the first car I have bought from AutoNation
This is not the first car I have bought from AutoNation in the Spokane Valley Washington. I am a return customer because the incredible service I receive. I also return because I can trust that the vehicle I buy from AutoNation will not leave me stranded on the side of the road. I have purchased used and new cars from this location and have had nothing but the best experience. My most recent purchase is a brand new 2023 Honda Passport Elite. I received excellent help in choosing my new car. The salesman was helpful without being pushy at all. I love the Passport and could not have asked for a better car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation Honda does a great job keeping my 15 year old
AutoNation Honda does a great job keeping my 15 year old Civic running well. Jeremy Guthas was very courteous and explained everything done for my car. Thank you.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
I was having my 100k mile service done and as most folks,
I was having my 100k mile service done and as most folks, I was a bit nervous. Everyone I interacted with helped to make the process go smoothly and easily. The team gave good feedback to help me make the best decision. I truly appreciated all of their commitment and effort to provide top quality service. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Easy to make a reservation and easy to check in,
Easy to make a reservation and easy to check in, friendly, helpful. Explained everything and help set up iPhone with dashboard.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
This is the second time we have taken our cars to the
This is the second time we have taken our cars to the detail shop. They have done an excellent job both times. We would highly recommend them if you want to get you car detailed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Spokane Valley and we hope to be of service again in the future.
Honda Accord Hybrid 2023
Excellent service honest and transparency with customer. Buying Process was smooth and got excellent rate with Honda finance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Sumit, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
This dealership is very professional and welcoming.
This dealership is very professional and welcoming. The services they always provide is exceptional keep up the greatness!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Honda CR-V
It was a very smooth and satisfying experience . There was no pressure. The salesman was very helpful and very patient while we made our decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gail, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Straight forward and honest.
Straight forward and honest. A Pleasure to work with all those involved. I have a good understanding of the car business so everything was quick and to the point.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
it was a horrible experience.
it was a horrible experience. The service woman Tara was so rude and condescending from the time we arrived. she was very rude and did not listen to what we told her. she said if we did not like their diagnosis we could take the car down the street and have someone else fix it. Also whoever was working on the car got grease all over the passenger seat. We will probably not be back.. Tara is so rude. she is not good for your business.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Chad, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9357. We hope to hear from you.