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AutoNation Honda Spokane Valley

(1,016 reviews)
Visit AutoNation Honda Spokane Valley
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 929-0492 (888) 929-0492
Used (888) 446-6204 (888) 446-6204
Service (888) 928-9512 (888) 928-9512

Reviews

(1,016 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Spokane Valley from DealerRater.

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Great job as always!

Great job as always! All services done quickly and they washed my car. Is will always recommend this location for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tammy, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda Spokane Valley and we hope to be of service again in the future.

Salesperson Hunter worked very hard and provided good

Salesperson Hunter worked very hard and provided good service. Paperwork process and financing office took over 2 hours. Pushed hard to buy warranties!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Disappointed

Purchased a car that has squeaky breaks. They said they would repair them then decided not to and told me my options were to buy a new car or pay out of pocket for them to get fixed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jaymie, thank you for taking the time to leave us feedback. Please call our General Manager at (509) 850-9357 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

They did what I asked well, including a car wash, and

They did what I asked well, including a car wash, and kept me updated throughout the wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do!

I had an excellent experience with AutoNation Honda.

I had an excellent experience with AutoNation Honda. I received a nice friendly greeting and was quickly directed to the correct person who was able to provide the service I needed. The sales person (Sam) was just great and very experienced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great experience!

Great experience!!! No stress. Usually I buy cars online so that I don't have to deal with the salespeople. Went in to test drive the new CRV. I was so impressed with the great service I bought the car. Team was playing games with my teenager. They made this a memorable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Brook, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

Autonation Honda Spokane Valley

We have all of our Honda?s serviced here and each and every time the team helping us is fantastic. It is easy to schedule a service visit and they provide timely estimates for the work needed on the vehicle. They will call and text us when the work is done. To date they have always treated us fairly and they do the work they say they are going to do and do it well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Leslie, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

They did a good job and friendly fast smiling to good

They did a good job and friendly fast smiling to good service and good attitude to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

2024 Honda CRV EXL

One can only do so much shopping online for a vehicle. Started going to dealerships. AutoNation Honda staff - sales - administrative - service - were all professional, courteous and helpful. Test driving a vehicle helped us narrow the field and make an informed decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

The service team was friendly and helpful.

The service team was friendly and helpful. I received excellent help with my minivan and they answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!