Sound Ford

I contacted sound ford on or around June 5 to order a v6 2.7l ford ranger. I sent them the build and they said that they had placed the order but did not supply me with any confirmation that the order had been placed and said that I would hear from Ford. In the intervening two months I made numerous inquiries to Sound ford with no reply. There has been no follow-up. It is clear they never input the order. Why they would lie about making the order is mystifying. If they did not want to do so then just say so and save up both a lot of time and trouble. If this is their attitude towards new customers, I cannot see how they stay in business. I would strongly suggest contacting other dealers for new vehicle orders. Sound Ford has failed on every level.

I bought a New Ford which I love. I took it in to have some accessories put on and met this wonderful service person named Brian. He had the accessory put on and had me out of there very quick. Plus he washed my car. He told me next time I need service they will come to my house and pick my car up and bring it back to me when the services is done. What a great place thank you everyone at Sound Ford.

Excellent service department. They have a very friendly and knowledgeable staff. It's never fun dealing with a car issue, but Sound Ford made it as easy as possible.

Sound Ford changed my idea of car dealerships/service. They made it so easy to get my car fixed. Everyone was really friendly and helpful. No one was pushy. Just a really great experience overall.

Terrible service department. Excessive time and money taken for something that hasn’t even been repaired.

Sound Ford was fantastic. My sales person Bill was so nice and professional. The manager Kwok was nice as well. He made my Mustang Mach E fit my budget. Thank you so much I am so happy I bought my car here.

Great place to purchase vehicle, no pressure sales team. After the initial purchase you return to one of the best service department I’ve been to.

Very easy experience. In and out within an hour and no hassles. Staff was polite and friendly.

Best service experience I’ve had. Jr and his team care about their customers! Quick turn around on repairs. My car didn’t have to sit forever.

Wonderful experience! The staff is extremely friendly and knowledgeable. All future maintenance work for my F-150 will go through Sound Ford.