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(255 reviews)

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Excellent customer service!

Excellent service! Dan was great. He explained everything to me, didn't leave me with any questions. He explained the credit process and I couldn't be happier with my first purchase. He'll definitely have my repeat business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for keeping local business local Glad we could get you the first time buyer approval!!

Krysta Van Horn

It was a really good buying experience, had a great vehicle trade-in and really quick service would really recommend anyone to come in and buy a vehicle instead of going to a car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for being a loyal customer enjoy that extra mileage per gallon

Best Vehicle Buying Experience!!!

Solid Rock Auto Group is an amazing establishment! The father-son duo is an amazing team for customers. I was treated with respect as soon as I walked into the door and that followed as I walked out of the door. I highly recommend them to anyone close by or from a distance; as I drove over 2 hours to get here. You should buy your next vehicle with Solid Rock Auto Group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for making the long drive we appreciate it and we are thankful for the business!!

Super Easy Got my first Jeep!!

WE came to look at a Jeep wrangler and it was exactly as the pictures looked and were on our way home in less than a hour!! Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for allowing us to earn you as a customer. Please call or visit us online anytime.

Very helpful and Friendly

Very helpful and courteous. I walked into the store close to closing was still able to test drive, and was walking away from the store the next day with my new vehicle. I would recommend solid rock to anyone of my friends or family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business.

Easiest to deal with!

This has been by far the easiest place I've ever found to buy a used car. They make sure their inventory is in good condition and are upfront about any questions you may ask.Nice to do business in a relaxed atmosphere. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business.

05 Caravan

This is the 3rd car we have bought from this dealer and we are very happy with the service we receive here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business.

05 Ford Sport Trac

Spoke with the owner over the phone the day before buying, everything was as represented. Worked with Silas during the purchase the next day. Very happy with the price and value of the vehicle as well as what I received for my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business.

2011 FORD EDGE LIMITED

Pete from Port Huron Michigan; I have never felt compelled to write a review before. I recently purchased a 2011 Ford Edge from Dan and Silas at Solid Rock Auto. When I first called Solid Rock Auto I really had no intention of buying from them, I was calling to compare the Edge they had with one locally, Solid Rock is about 5 hours from my house! after an hour on the phone with Dan I really felt like he was someone I WANTED to do business with, not HAD to do business with. I agreed to come down and just "look" at the Edge. It was clear from the start that Dan had not only been honest in his description of the vehicle, he had actually UNDERSOLD the Edge, when was the last time that happened at a car dealership? After a test drive we shook hands and I bought the Edge. I looked at a lot of them and was very excited about the value I knew I was getting. I cannot say enough how low pressure and relaxed the whole deal was. If you are anywhere near Solid Rock Auto you might just stop in. This is a great family owned business., I would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pete, thanks for your review and coming to see what we have at Solid Rock and willing to work with me. I enjoyed our conversations and it was a pleasure to earn you as a customer and you becoming part of the Solid Rock family. Please continue to look at our website for updated inventory. Call or email me for any questions you might have.

2011 Ford Edge

Easy...Upfront about vehicle, no hassles ...Easiest buying process so far

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business.