Skip to main content

Feldman Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (111 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Perfect Purchase / Excellent Experience

We love our new Soul! Chris Rego was a pleasure to work with, as well as being very professional & efficient. He found us the perfect car within 24 hours, and he got us the most for my trade-in. I recommend Chris & Feldman to anyone interested !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

where is my check?

I was told I would receive my trade-in equity check in 7-10 days. Still haven't recieved it after 11 days. I am not happy. Now my salesman says to wait 15 days before he will look into what happened. I feel deliberately misled as to how long it would take.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience!

My wife and I needed a new car. After being contacted by Dave (Sales Manager) from seeing cars we were interested in on line. Dave and I had talked a few times over the phone where he spent a lot of time getting information on the cars we liked. We made a 2 hour trip to the dealer where he introduced us to Steve a sales person who also took his time and helped us pick the perfect couple vehicles. The deals fell though on them but Dave went to work with his sister store (Chevy) and found another vehicle my wife loved, worked a fantastic deal with the manager of that location and we were so happy just picked up a 2nd car 2 days later. Dave is a man of his word, and this dealership stands behind his promise of beating deals, and then OVER delivers. They went out of their way to make sure our experience was excellent. THANK YOU FELDMAN KID and CHEVY!!! We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best Deal...Best Dealership!

I never thought I'd buy an import. But, after the economic collapse and the auto bailouts...things changed with how cars were being sold...especially at GM dealerships (where I leased several cars over the years!). The supply of cars on their lots was horrible...nothing to sell...nothing I wanted was on the lot...nor could they get the car I wanted (I have stories as to how hard I tried to give GM my business). Anyway, partly out of necessity, I walked into Kia. I went to a few dealerships around town...Feldman gave me the best deal! They had the best selection on the lot and worked hard to get me the exact car I wanted. The sales staff is "motivated" in a good way. I'm a "motivated" consumer so it was a great match for me. I was looking for the best deal and Feldman worked to give it to me! They definitely want to make the sale...and I like that!! My first lease was a 2011. I went back 3 years later to look at the 2014 and the sales staff worked hard to make sure I got the best deal. Well, I got a great deal on my lease and the 2014 Sorento is GREAT!! They got me in and out fast for a free oil change and tire rotation. No other service issues. The dealership and service department is very clean and nice...the staff is very nice and helpful across the board! I look forward to going back to lease another vehicle in 2017! PS. They also own the Chevy dealership next door so you can double shop all in one place...they say they'll beat any deal...and they have!! HIGHLY RECOMMENDED!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly and knowledgwble!

Went for an oil change and they did everything they were expected to do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

FELDMAN KIA service

Courteous and prompt service...............................

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fast pleasant service

Fast pleasant service......................................................................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very happy with the coustomer service

I came in near the end of the day to get some paper filled out and I was treated like the first person in the morring. The write up person took time to Talk to me even though I knew that he was to leave as soon as posable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

I get my Sorento serviced at Feldman Kia, and the write up advisors, Andrew and Ben, do an excellent job, and get me in and out in a very reasonable time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service department

I brought in a barely used Kia Sorento to have it checked out before purchase. The service manager squeezed me in for that afternoon! They checked the car out and gave it a clean bill of health, advised me on details of maintenance (lots of good info), and in the end refused to charge me anything, even though we live two hours away and would probably never be back to them. If you need Kia service in the Novi area these people look like a good bet to me. We bought the Kia and am very impressed with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No