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There are a couple of closer choices to me for service. I choose to bring my car here. The longer drive is worth it as far as accommodating customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review. We appreciate you for letting us know about your experience. We're honored that you picked us for your service needs and we truly value your business. Thanks again!
So happy
Outstanding performance and service. Felt so welcomed. Drove out with a care that I am proud to be in. Have not one thing negative to say. Just outstanding service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for letting us know how we did! We appreciate your kind words and we're proud to have you as part of our Fowler VW family. Thanks again!
Very Nice People
Everybody was very nice and down to earth. They didn’t feel very pushy when buying a vehicle from them. I also enjoyed the fact that they worked with us to get a monthly payment that worked for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review! We love hearing from our customers and we're proud to have you as part of our Fowler family. Thanks again for taking the time to let us know how we did. We appreciate you!
VW ARE THE BEST...
Friendly and professional... Awesome customer service 5 stars... Only problem was not being to take car home... I now have to wait 2 weeks for them to get a simple fuel pump... That is my only negative... And it sucks...
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kind words! We love taking care of our customers and we're thrilled to hear that you had such a great sales experience. We're sorry about the delays with getting the part you need and will let our management team know about your feedback. Thanks again for taking the time to let us know how we did. Please feel free to reach out and let us know if there's anything else we can do to assist you. Thank you, Amy H.
I got my vehicle serviced.
Fowler VW staff is awesome! They were very kind and helpful. I had issues with my vehicle but the service department made the process so much easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words. We appreciate your feedback and we're happy to hear that our team took good care of you. Thanks again!
Service that goes the extra mile
The service department went above and beyond to fit my vehicle's service into my work schedule. They even provided a loaner demo of the current model I am looking to purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words. We truly value your business and appreciate you for taking the time to let us know about your experience. Thanks again!
Great Folks
John and Toni were great to work with and they made our experience very relaxing 😎! We look forward to doing business at FOWLER VW in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review! We're happy to hear that our team took such great care of you and we truly appreciate you for taking the time to let us know how we did. Thanks again!
Very helpful
Charlie was very friendly, very helpful. Being my first time buying a new car he gave me some good advice. I would highly recommend Fowler vw
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback! We appreciate you for reaching out to let us know how we did and we're honored to have your recommendation. Thanks again!
Great Job
Great service, nice people. I'll definitely use this dealership to provide future service to my car. If you're in the Norman area and need true professionals to take care of you. Then this is the place to go.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words! We love hearing from our customers and we're thrilled to hear that our team took such great care of you. Thanks again!
Fantastic service
I’ve been to this dealership multiple times for repairs, recalls and other services. They are so kind and helpful every single time. I’ve done a walk in and appointment and both went very smoothly. They also let me leave my car there for a week while I was out of town! They also wash it for me each time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Sarah! We're happy to hear that our team took such great care of you and we appreciate you for taking the time to let us know about your experience. Thanks again!