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Royal Auto Group

(185 reviews)
Visit Royal Auto Group
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(609) 952-6745 (609) 952-6745

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Auto Group from DealerRater.

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Scott

I have bought four cars from this dealer, and every time i am shock by the deal i get and how easy they make it happen. Billy really goes the extra mile, i mention when buying a car i needed another soon, he kept his eye and found me another perfect car for a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Well worth the visit from out of state

Debbie, Yasser, Dave and Bill made for a great experience at Royal Auto Groups today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Experience!

Our experience at Auto Burlington was excellent. Bill, Debbie, Yasser and Dave were all courteous and professional. They made us very comfortable throughout the process. Easy, straight forward, no fuss, no balogney kind of people. So refreshing in the car sales industry. We left feeling very satisfied. We will go back when our youngest is shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

I bought an '08 Nissan Maxima about a month ago, when buying the vehicle, i had a few minor repairs that were needed and they assured me that they would take care of everything. So far not only have they held their end of the deal, they have gone above and beyond what i expected out of any non-factory car dealership to make sure i was happy and getting what i came to buy. The finance process was quick and easy, the employees were all polite and not your typical pushy sales associates. I would highly recommend Royal Auto group if you are looking for a nice reliable used car with reasonable prices!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good service, reasonable prices, great expecience!

I bought an '08 Nissan Maxima about a month ago, when buying the vehicle, i had a few minor repairs that were needed and they assured me that they would take care of everything. So far not only have they held their end of the deal, they have gone above and beyond what i expected out of any non-factory car dealership to make sure i was happy and getting what i came to buy. The finance process was quick and easy, the employees were all polite and not your typical pushy sales associates. I would highly recommend Royal Auto group if you are looking for a nice reliable used car with reasonable prices!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 vw beetle purchase

My overall experience with Royal Auto Group was very pleasing. All three individuals (Yasser, Debbie, and Dave) were extremely helpful, courteous, and went the extra mile for making my purchase quick and easy. They did not pressure me into any decisions, which I liked, because otherwise I would have walked out, like I have in other dealerships. The 2013 beetle looked great, drove great, and they even prepped it with an oil change and filled the tank with fuel. If I am ever in need of another vehicle, I can honestly say I would return to them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My first car experience was great

Great car excellent help the owner is a real guy that's get it done for you he helped me so much I can't thank him enough and my car is great ask for Bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AWESOME SERVICE VERY NICE VEHICLES ~ANGELA PICKERI

I visited on 11/14/16 with my sister in law to purchase a Nissan Murano 2010 . The service we received was AWESOME, customers service EXCELLENCE, expedited The sale in a timely manner. I've purchase cars in the past from large dealership I must say I enjoyed this family atmosphere of this establishment. I would probably Recommend Royal auto group to other people and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Place to Buy

A great friendly no pressure buying experience. Loan was arranged and I was out on the road in no time at all. I did have a mechanical problem and was given a loaner to drive while at the shop. It was fixed and the car runs like a charm. Wouldn?t hesitate to buy again at Royal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place to Buy

A great friendly no pressure buying experience. Loan was arranged and I was out on the road in no time at all. I did have a mechanical problem and was given a loaner to drive while at the shop. It was fixed and the car runs like a charm. Wouldn?t hesitate to buy again at Royal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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