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Royal Auto Group

(185 reviews)
Visit Royal Auto Group
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(609) 952-6745 (609) 952-6745

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Auto Group from DealerRater.

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Get your next CAR HERE!!

Started off shaky due to my credit but John and Shannon was up for the challenge and went above and beyond to accommodate a reasonable mthly payment and great insurance...Last but not least Bill made sure my 2014 Dodge Dart is running at its best!!!???.I am happy to b apart of the Royal Auto family u will b 2!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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SATISFIED

The sales process was very quick, this shop was willing to work with the demands of my bank and they really accommodated me, they went over and beyond and made the experience as painless as possible. I would recommend them

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car

Quality cars at a decent price. Friendly sales associates.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer

No communication leads to no sale. Poor way to do business

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best experience I've ever had!

The experience I had with this dealer is like no other ive had. Hands down the most personable people ive come across in the business. Great prices and great staff. Looking forward to purchasing my future vehicles from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

Shan, John and Bill are all great people and they work their hardest to get you exactly what you want. They helped me and my girl get into a wonderful optima when other dealerships was just giving me the run arounds. I highly recommend this dealership and they have a lot of wonderful cars on their lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick response

I didn't End up buying from them but they were quick to respond and answer my question....

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2010 Ford Flex

It was the best car dealership that I ever dealt with. They were very helpful and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Return a phone call!!

You want to keep your customers happy, or at least try. Learn how to return a phone call!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Used car

Great selection of cars. Was good overall expierence. The only thing I was a little not pleased with was the detailing of the car I purchased . We paid for them to take car of that, and to check everything,fill up tank ect. Had to go back to ask them to fill the tank, and didnt even bother to mention the detailing part because it wasnt worth it. I am happy with my car and the service overall I recieved though!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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