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Preferred Chevrolet Buick GMC

(253 reviews)

Reviews

(253 reviews)

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Great services when buying a new vehicle.

Very easy process buying a car. They will do anything to make sure they have the vehicle you want or find one you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your recent buying experience. We are glad to hear you enjoyed the service you received from us and we will be sure to pass long your kind words to the team. It was a pleasure to help you and we look forward to seeing you again. Sincerely, The Preferred Chevrolet Buick GMC Team

Service Repair

Lexie in the service dept. was very friendly and helpful. Very well run dept. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, thank for taking a moment to tell us about your recent visit and for mentioning Lexie. We will make sure to pass along the kind words to her. Please contact us or stop by for a visit if you need any further assistance. Sincerely, The Preferred Chevrolet Buick GMC Team

Great experience

I brought our Encore in for some maintenance and recall work to be done. They got the car in right when it was scheduled to be worked on and it was done in less than an hour. The waiting area was nice and clean, although I had some issues with the Wi-Fi. Other than that everything went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ryan, thanks for taking a few moments to share your feedback with us. We are pleased to hear that you enjoyed the service you received from us. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Preferred Chevrolet Buick GMC Team

Purchased our Lease Car from Campbell Stephenson

Campbell was a great help in helping us purchase our lease car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ron, thanks for reviewing your recent experience with Campbell. He is a great asset to our team and we are so pleased to know you appreciate his efforts. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Preferred Chevrolet Buick GMC Team

R Rochon

Wow, what a great bunch you have there. Honestly, everyone that I come in contact is friendly and they have a keen sense of customer service. I love my new car, and I love the great service I have gotten from all I have come in contact with! Thank you so very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Sincerely, The Preferred Chevrolet Buick GMC Team

I am a LIFER with this dealership.

RYAN MYERS was my agent and he was PHENOMENAL. So trustworthy, down to earth, not trying to swindle or oversell me. He was and still is the best sales agent at any automotive outfit I've been associated or involved with in buying a car in my ENTIRE LIFE. You guys are awesome!! I'm a lifetime client now! LOVE MY TRUCK!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bethany, thank you so much for writing this great review for us and for mentioning Ryan. He always strives to provide the utmost in customer service and we are thrilled to know you appreciate his efforts. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Preferred Chevrolet Buick GMC Team

Doc makes it fast and painless!

Doc is very knowledgeable and gets things done the correct way. Great car and just what we wanted. Explained things well and had us out the door feeling great! Thanks Doc!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! We will certainly share your kind words with Doc. Please contact us or stop by for a visit again if you need any further assistance. Sincerely, The Preferred Chevrolet Buick GMC Team

Best in the Area

Quick, effective and courteous resolution to my issue. Even went so far as to replace 2nd position O2 sensor which was pending fault. My 2004 Vibe is now running like new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review Rachel! We are glad we could get your car all fixed up and back on the road in no time! If there is anything else we can do for you please feel free to pay us another visit. Sincerely, The Preferred Chevrolet Buick GMC Team

Beyond and above expectations!

Came back around for a second time to invest in another vehicle always have my vehicles maintenance there as well and at an reasonable price! I want to say how kind Mr Art was to our family helping us to find the perfect family vehicle for our family of 6! Your awsome!thanks for all you have done! And your patience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review Belinda! It is great to know that our staff's excellent customer service has earned your continued patronage. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Preferred Chevrolet Buick GMC Team

A great experience

Without a doubt the best car buying experience of my life. My salesman, Ryan Meyers knew the products and the processes. He helped me terminate and purchase the car from an existing lease and lease a new vehicle. Everything was efficient and seamless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. Ryan works hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to him. It was a pleasure to serve you and we look forward to seeing you again. Sincerely, The Preferred Chevrolet Buick GMC Team