Edd Kirby's Adventure Mitsubishi

Best Car Buying Experience Ever! Everyone at the Chattanooga Location is wonderful. Michael Marquez, Michael Tropiano and Joe Kirby were kind and patient and helped us find just the right car for our lifestyle and budget. They gave it the star treatment in the service department getting it cleaned and ready for us to take home. They are all so friendly and invited us to stay and have lunch with them. We and our children had a great time. It was just like visiting family. My son will be graduating high school next year and I feel relieved that I already know of a dealership that I can trust to get him into a safe, reliable, affordable and fantastic looking car.

Went to look at a used car I had seen online. Everything about the car was just as advertised, even the price. Salesman was very helpful and wasn't pushy. I didn't purchase the car, but I will definitely keep checking their inventory.

This was my first purchase with Adventure. Tim Daniel, Chattanooga Adventure Mazda, exceeded my expectations with this purchase. I wasn't in the market for a new car but after talking and working with Tim, I couldn't be happier. Tim was always available for my questions and was prompt in responding and NEVER harassed me regarding the vehicle of choice. I feel confident I was given a good price and I appreciate the professionalism displayed by Tim and the rest of the team at Adventure Mazda. Thank you!

I wanted to share how grateful we are to Hank Wilson for helping us get our vacation back on track! We were traveling from Iowa to Florida for spring break and found ourselves pulling over for the night a bit sooner than we thought due to the driver rear wheel screeching. I was almost positive it was the same familiar sound of a wheel bearing as I had experienced this the past summer on the opposite side. Not knowing what it was we decided to stay the night in Chattanooga and find a Mazda dealership in the morning to take a look. Bright and early Saturday morning we started the internet search and came across your dealership. When I called I was told we reached the wrong service department but she would transfer me. Hank Wilson answered and as I told him I had a Mazda Cx7 that I was certain the wheel bearing needed replaced, I was told the service department was not open and would need to schedule an appointment for Monday. He must have heard the anxiety in my voice because the next thing he asked was "how far away are you? I said within a few miles and he asked me to bring it over and he'd take a look for me. I was sooo relieved! We went right over and he promptly looked at it and assured us it was nothing to worry about. To my embarrassment it turns out the wheel was pretty gritty with dirt, sand and whatever winter residue we have here in the Midwest! I truly appreciate his honesty and hospitality. So many others would have taken advantage of the situation or would simply have turned us away. Not him, after letting me know to give my poor Mazda a bath and tips on how to purchase my next set of tires, we were on our way to enjoy our vacation. We had a fantastic time on the beach and Hank Wilson will forever be a part of our 2012 spring break story! THANK YOU

My wife and I visited this dealership in June 2011 and were looking for something a little bigger than her Mazda 3. We had looked at the CX-7 online and decided if they could give us what we wanted for the 3 and get the payment where we wanted we would do it. We told them what we wanted and they were able to get a deal together with 0.0% financing. We love the CX-7 and I take my Mazda 6 to have it serviced there now as well. Very glad Edd Kirby Mazda is in Chattanooga.

A few of months ago, I had heard that a new Mazda dealer had opened up in Chattanooga. My wife and I have owned three RX-8s - two 2004 models and a 2005 which I still have today. We were previously customers of Grey Epperson Mazda in Cleveland. Hank Wilson was the mechanic who had done all of the work on my RX-8s and I was really unhappy when I found out that he was no longer working there. There was really nothing else close to me, so I kept taking my car to Cleveland - the new service manager there was very nice and helpful. However, after a nearly unfortunate incident regarding my Mazda Speed cold air intake, I decided to give your dealership a try. I called the 800 number, I dialed the number for the service department, but I got the wrong service department. The person who answered was very polite and offered to forward me to your Mazda service department. After a couple of rings I heard, "Edd Kirby's Adventure Mazda Service Department, Hank speaking." I hope that you can imagine my excitement and relief at having found Hank working for your dealership. I immediately scheduled an appointment and brought my car in for service. I have been in twice now and I wanted to let you know that the service I have received is as excellent as I expected. I felt very confident that my car has been taken care of properly. I hope to be able to continue bringing my car to Hank and to your dealership for a long time.

I was ever so pleased with everything, from start to finish! Truly an breath of fresh air to the car buying experience and a stress free way to buy a car. I cannot say enough good things about not only the dealership, but the people as well; every one of them was so kind and nice. I appreciate Donnie King taking the time to contact me and helping me every step of the way with my car buying experience and Joe Kirby making it so fun signing my life away, lol! I loved it and I am so thrilled with my new car and I owe it all to them. My family and I thank you and I will recommend everybody that mentions they are in the market for a new car to you. I will also return when I will be in the market. I really want to thank Donnie again for trying his hardest to make this transaction take place, you are awesome!

My experience with Garrett Beaver was most definitely exceptional. I have been putting off purchasing a new car because it always seems like a hassle - overpriced vehicles, dishonest salesmen, complicated financing. However, I am thrilled to have found my 2012 Mazda 5 with your company. I saw it online, loved the price for the NEW car with everything I wanted, sent an email on Monday night spoke with Garrett and looked the vehicle over on Tuesday, and drove home in my pretty new car on Wednesday. It is a huge relief to have made the jump and I love my new car. Garrett was super nice and easy to deal with. I will definitely recommend your company in the future.

I just wanted to tell you how pleased we are with your service department. Hank Wilson is the reason we came to your dealership to begin with. We purchased a new RX8 in 2007 at Gray Epperson in Cleveland and although we had a lot of problems with the car we were always treated with the utmost respect by the guys at Gray's. However the only person we ever really trusted with our car was Hank. He is a very honest and reliable Technician. He is also the reason we would buy another Mazda because we know you will have problems with any car but if you cannot trust the dealer and there service department then why would you want to buy a car from them. My wife and I cannot say enough about our experiences at Gray's and Adventure with Hank having our back. As long as he is your Service Manager we will be your customers. We live in Cleveland but come all the way there just for oil changes because we do not want anybody working on our car but Hank or one of the technicians he oversees because we know he will make sure it is always done right. Just always remember your business is only as good as the people you have on the front line dealing with the customers, and with Hank on your front line you will win the battle every time.

Donnie King and the others at Adventure Mazda of Chattanooga were most helpful. It was a good experience.