Reviews
A Friendly, knowledgeable, and professional staff that
A Friendly, knowledgeable, and professional staff that was willing to negotiate to ensure the customer was satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tom assisted me today in the service dept.
Tom assisted me today in the service dept. He was phenomenal from start to finish. Tom is fully knowledgeable, operated in excellence and committed to great customer service. I had an overall wonderful experience! Thank you, Tom!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brianna, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fred is the best!
Fred is the best! He gave me space to walk around and look at all the cars. Once I decided on what I wanted he came and answered all my questions. He truly was the best and most honest sales man.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best experience I’ve ever had at any dealership.
Best experience I’ve ever had at any dealership. Even after delivery of my truck I had ordered a bed mat that was delivered to the dealership. I picked it up only to get home and opened the box to find they gave me the wrong item. I called and they confirmed it. Rather than me having to make another 2 hour round trip to get my mat, they sent one of their drivers to deliver it to me and pick up the wrong item. They have been great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great.
Great. Best dealer service experience Ed was super accommodating and an expert in his assistance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy to deal with.
Easy to deal with. Dropped off my car for recalls. Informative and quick service. Ed was very friendly. Answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Dealing with James I have had a good experience.
Dealing with James I have had a good experience. Doesn't try to sale me on stuff I don't need like other dealerships. I trust him and only like dealing with him whenever I need service for my Yukon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diane, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Keep me informed and updated.
Keep me informed and updated. No issues will plan to use again in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Staff was very professional, courteous, and responsive.
Staff was very professional, courteous, and responsive. They did a great job answering my questions and following up. Will defiantly visit them for my next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service repair seems to have fixed the problem
Excellent service repair seems to have fixed the problem thank you we like our Buick
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!