Reviews
great service
I have been a customer for over 7 years and never received bad service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
Great experience
Easiest time I've ever had purchasing a vehicle. Vehicles were priced fair with no hidden fees/charges.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our team strives to deliver an excellent experience and to be extremely transparent. We are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great customer service
Will do business again, the customer service was the best. The salespersons were so patient and respectful. They made us so comfortable in asking questions. We made the decision with in few minutes of our visit that we will buy it from Jim Ellis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
This was hands down the best vehicle buying experience...
This was hands down the best vehicle buying experience I’ve ever had. Everyone was extremely helpful and very efficient, I was able to get in and out of the dealership very quickly. All of the staff wore masks and were very respectful of social distancing. What a pleasurable car buying experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Jim Ellis Buick GMC Mall Of Georgia as your first choice for all your automotive needs! It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Seevice
Awesome experience. David and his team always go above and beyond
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall Of Georgia!
Jim Ellis GMC was great to work with. Found the car I...
Jim Ellis GMC was great to work with. Found the car I was looking for at a fair price. Craig was super work with as were the Sales Mgmt Team and Finance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!
Nelson was an excellent salesperson who made the whole...
Nelson was an excellent salesperson who made the whole transaction smooth. He even delivered the truck to my house and drove away with my trade-in. The entire process of buying the vehicle was easiest I've every experience. Would definitely use Jim Ellis for future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to know we have been able to exceed your expectations and really help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Steve was great to work with on the purchase of our used...
Steve was great to work with on the purchase of our used car. We were in and ou in less than an hour. The car was ready when we arrived, all we had to do was the paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to hear everything was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again soon!
David was very positive and supportive as he helped me...
David was very positive and supportive as he helped me navigate this difficult time. I truly appreciate all of your efforts. You are truly a blessing to GMC and its customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! We are always more than happy to assist you if anything else comes up. Take care!
Ed Barnes at Jim Ellis is the best service rep
Ed Barnes is by far the best customer service rep I?ve ever dealt with in the automobile industry. He is extremely friendly and helpful and very easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!