Reviews
Service
Good clean facilities l, plenty of waiting space. Timeline they gave me for service time was accurate
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
David in Customer?s Services
David in customer service was very helpful and professional..Awesome Service David!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall Of Georgia
Buyer
Great service every time and the waiting facilities are great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
Craig and the staff did a great job making me feel...
Craig and the staff did a great job making me feel comfortable with the negotiations and making sure my jeep was perfect before leaving the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall Of Georgia! We sincerely thank you for the positive review, and look forward to seeing you again soon!
The whole team did a great job making it so easy..you got...
The whole team did a great job making it so easy..you got me in and out very fast! Maybe a hat would be cool to receive!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Jim Ellis is not your typical car dealer.A are a notch...
Jim Ellis is not your typical car dealer. A are a notch above. Andrea and Richard were so nice and helpful. I live 5 hours away in Brunswick, Ga and I purchased from Jim Ellis in Buford, Ga. You can’t go wrong with a purchase from Jim Ellis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall Of Georgia!
Service department was very poor!Would not use them...
Service department was very poor! Would not use them again. I had no problem in Texas with my GMC. Will find another GMC dealership to purchase my new GMC and have service done.
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 884-4641 at your earliest convenience to discuss how we can turn this experience into a positive one.
Owner
Great customer service person who scheduled my service. The way I was treated when I got there should get no stars.
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for letting us know about your recent visit to Jim Ellis Buick GMC Mall Of Georgia. Please contact us at (770) 884-4641 when you have an opportunity, and we will be more than happy to try and turn your experience around.
I called and was pleased with scheduling the appointment....
I called and was pleased with scheduling the appointment. Service was very timely. Tate Gardner represented Jim Ellis with a great attitude and prompt attention.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
I enjoyed working with Michael Taylor. He made the car...
I enjoyed working with Michael Taylor. He made the car buying experience smooth. I would recommend him in a heartbeat to my friends in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall Of Georgia. We sincerely thank you for the positive review, and look forward to seeing you again soon!