Reviews
I was greeted when I drove into service with everyone...
I was greeted when I drove into service with everyone wearing a mask. My service was done in a timely manner and they returned it to me clean and ready to drive. Thank you Jim Ellis GMC and David for taking such good care of me.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
The staff members were very professional, were very...
The staff members were very professional, were very knowledgeable in their jobs. They were experienced and very personable in attending to the needs of their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
bad for as quality
i have put least than 3000 miles on the 2016 van i bought and i got to put a motor in it!!!!!! than suck u know!!!!!! $5000
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi btlinder. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
True Professionals!!
I had a great experience at Jim Ellis Buick GMC. Alan was the best! He was very knowledgable of the GMC Sierra that I was there to purchase. He made my wife and I feel comfortable and like valued customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear, Antwarn! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!
I had an excellent service. People were really nice and...
I had an excellent service. People were really nice and made everything easy to understand, explained everything that was needed to do and keep me notified as soon as he knew something about the truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!
Alan was great to work with. Very honest, trustworthy,...
Alan was great to work with. Very honest, trustworthy, and knowledgeable. Have bought multiple vehicles from Jim Ellis - they are very professional and fair. Thanks!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Great sales experience
I have purchased many new cars over the years at Jim Ellis GMC MOG and would recommend them for any of your automotive needs. Mike Hatcher is great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
They really show you that they care about you and your...
They really show you that they care about you and your family. You can tell that they want to build a long lasting relationship, not just make money.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
The dealership itself was very nice! The vehicle had a...
The dealership itself was very nice! The vehicle had a dent we did not see until after it came back from detail during purchase negotiations. Also it was not revealed it only had one key fob until walking out the door to just purchased vehicle. Alan did say he would help us out if we come back on a Thursday when key fob programmer is present. Hoping you guys will make me a Second key fob no charge. 🙏🏻
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Please let us know if there is ever anything else we can do for you! Safe travels!
I thought the service was great, but i’m disappointed I...
I thought the service was great, but i’m disappointed I haven’t receive my second key as of yet, and the one that was sent didn’t have a back, on it.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.